| # | Notes | Date/Time Added | Date/Time Modified |
|---|
| # | Customer Work Requested |
Scheduled Date/Time | Technician | Status | |
|---|---|---|---|---|---|
|
W36730
|
Onsite |
Danielle Zwiger
Work Requested: Crosscom WO# S9367373. Site: Panda Restaurant Group - 2317 (Hagatna). To change CR123 battery at Front Door Sensor |
07/31/2019 01:30 pm |
Chu Hsieh |
Invoiced Inv#: 028344 |
|
W36640
Ref/PO#S9305195 |
Onsite |
Danielle Zwiger
Work Requested: Crosscom WO #s9305195 Interface System Ticket #ST1576691 Alarm Issue - Communication Failure |
06/25/2019 02:00 pm |
Chu Hsieh |
Invoiced Inv#: 028257 |
|
W36570
Ref/PO#S9267650 |
Onsite |
Danielle Zwiger
Work Requested: WO# S9267650. Check register 34 and 35 network connectivity |
06/05/2019 10:00 am |
Chu Hsieh |
Invoiced Inv#: 028186 |
|
W36156
|
Onsite |
Danielle Zwiger
Work Requested: Crosscom Service S8958188 at Kmart to install 2 spectralink mcu |
01/28/2019 08:00 am |
Kevin Hsueh |
Invoiced Inv#: 027796 |
|
W36055
|
Onsite |
Danielle Zwiger
Work Requested: Crosscom S8958188 Trip 5 at Kmart to install Spectralink MCU |
12/20/2018 02:00 pm |
Kevin Hsueh |
Invoiced Inv#: 027685 |
|
W36040
|
Onsite |
Danielle Zwiger
Work Requested: Crosscom Service S8958188 Trip 4 at Kmart to install Spectralink MCU. |
12/17/2018 08:00 am |
Kevin Hsueh |
Invoiced Inv#: 027674 |
|
W36027
|
Onsite |
Danielle Zwiger
Work Requested: Crosscom S8958188 at Kmart to install Spectralink MCU. |
12/12/2018 10:30 am |
Kevin Hsueh |
Invoiced Inv#: 027661 |
|
W36012
|
Onsite |
Danielle Zwiger
Work Requested: Crosscom Service S8958188 at Kmart |
12/10/2018 09:00 am |
Kevin Hsueh |
Invoiced Inv#: 027651 |
|
W35982
|
Onsite |
Danielle Zwiger
Work Requested: Crosscom S8958188 at Kmart to troubleshoot Phone System. |
11/29/2018 09:30 am |
Kevin Hsueh |
Invoiced Inv#: 027625 |
|
W35709
Ref/PO#S8838952 |
Onsite |
Danielle Zwiger
Work Requested: CCN# S8838952 at Panda Express Hagatna, Trip 1 Replace alarm panel battery |
09/19/2018 04:00 pm |
Jordan Gimmen |
Invoiced Inv#: 027398 |
|
W35689
|
Onsite |
Danielle Zwiger
Work Requested: CCN Work Order# S8838948 at Panda Express (Agana Shopping Center) to troubleshoot Camera 3 |
09/14/2018 02:00 pm |
Kevin Hsueh |
Invoiced Inv#: 027384 |
|
W35476
Ref/PO#S8740814 |
Onsite |
Danielle Zwiger
Work Requested: CCN# S8740814 at Kmart, Trip 1 Locate/repair analog line for alarm panel |
07/18/2018 02:00 pm |
Jordan Gimmen |
Invoiced Inv#: 027229 |
|
W35468
Ref/PO#S8742084 |
Onsite |
Danielle Zwiger
Work Requested: CCN# S8742084 at Kmart, Trip 1 Troubleshoot network |
07/17/2018 04:00 pm |
Jordan Gimmen |
Invoiced Inv#: 027225 |
|
W35458
Ref/PO#S8738597 |
Onsite |
Danielle Zwiger
Work Requested: CCN# S8738597 at Kmart, Trip 1 Troubleshoot router/switch |
07/15/2018 06:00 am |
Jordan Gimmen |
Invoiced Inv#: 027216 |
|
W35426
Ref/PO#S8720297 |
Onsite |
Danielle Zwiger
Work Requested: CCN# S8720297 at Panda Express Hagatna, Trip 1 Troubleshoot camera 3 |
07/06/2018 01:00 pm |
Jordan Gimmen |
Invoiced Inv#: 027193 |
|
W35334
Ref/PO#S8669753 |
Onsite |
Danielle Zwiger
Work Requested: CCN# S8669753 at Panda Express Hagatna, Trip 1 Troubleshoot CCTV camera 3 |
06/06/2018 03:00 pm |
Jordan Gimmen |
Invoiced Inv#: 027119 |
|
W35184
Ref/PO#S8604987 |
Danielle Zwiger
Work Requested: CCN# S8604987 at Panda Express, Trip 1 Troubleshoot alarm sensor |
04/27/2018 10:00 am |
Kevin Hsueh |
Invoiced Inv#: 027015 |
| Name | Email Address | Work Phone | Mobile Phone | Position | ||
|---|---|---|---|---|---|---|
| Danielle Zwiger | dzwiger@crosscomnational.com | 1-800-933-9203 | ||||
| Pete Tenuta | pete.tenuta@crosscom.com | 847-850-6215 | Director of Field Services |
| Name | Charge Code | Rate ($) | |
|---|---|---|---|
| After Hour Service 2026 | DSIG.4080 | 220.00 | |
| Emergency Response 2026 | DSIG.4079 | 300.00 | |
| Standard Service Hour Rate 2026 | DSIG.4078 | 150.00 | |
| Warranty Service 2026 | DSIG.4081 | 0.00 |
| Description | Charge Code | Month/Year | Total Hours | Total Hours Used | Remaining Hours |
|---|
