| # | Notes | Date/Time Added | Date/Time Modified |
|---|
| # | Customer Work Requested |
Scheduled Date/Time | Technician | Status | |
|---|---|---|---|---|---|
|
W42691
|
Onsite |
Andrew Guihama
Work Requested: Install Verkada Air Sensor and Air Horn |
06/05/2026 02:00 pm |
Kevin Hsueh |
Pending Approval |
|
W42670
|
Onsite |
Jonathan Nguyen
Work Requested: Remove one Promethean ActivPanel 10 Standard 75" from wall mount and install on motorized stand on the 1st floor. |
05/21/2026 09:30 am |
Sean Bacani |
Closed |
|
W42669
|
Onsite |
Jonathan Nguyen
Work Requested: Remove one Promethean ActivPanel 10 Standard 75" from wall mount and install on motorized stand on the 1st floor. |
05/21/2026 09:30 am |
Kevin Hsueh |
Closed |
|
W42668
|
Onsite |
Jonathan Nguyen
Work Requested: Install one Promethean ActivPanel 10 Standard 65" on concrete wall on the 2nd floor. |
05/21/2026 10:30 am |
Sean Bacani |
Closed |
|
W42667
|
Onsite |
Jonathan Nguyen
Work Requested: Install one Promethean ActivPanel 10 Standard 65" on concrete wall on the 2nd floor. |
05/21/2026 10:30 am |
Kevin Hsueh |
Closed |
|
W42666
|
Onsite |
Jonathan Nguyen
Work Requested: Install two Promethean ActivPanel 10 Premium 86" on motorized stand with battery backups. One panel will be installed on the 1st floor, and the second will be installed on the 2nd floor. |
05/21/2026 09:30 am |
Sean Bacani |
Closed |
|
W42665
|
Onsite |
Jonathan Nguyen
Work Requested: Install two Promethean ActivPanel 10 Premium 86" on motorized stand with battery backups. One panel will be installed on the 1st floor, and the second will be installed on the 2nd floor. |
05/21/2026 09:30 am |
Kevin Hsueh |
Closed |
|
W42658
|
Onsite |
Andrew Guihama
Work Requested: - Install PoE Switch and Network camera at SBPA BLDG 2F Copier Room. |
05/18/2026 09:30 am |
Sean Bacani |
Closed |
|
W42657
|
Onsite |
Andrew Guihama
Work Requested: Install Verkada Camera in Copy Room |
05/18/2026 09:30 am |
Kevin Hsueh |
Closed |
|
W42656
|
Onsite |
Andrew Guihama
Work Requested: Installation of the 3rd camera in the SBPA 2nd Floor Copier Room. Installation of the environmental sensor at Café Sirena. Troubleshooting of the fisheye camera in the SBPA Atrium. |
05/15/2026 02:00 pm |
Kevin Hsueh |
Closed |
|
W42655
|
Onsite |
Andrew Guihama
Work Requested: - Installation of the 3rd camera in the SBPA 2nd Floor Copier Room. - Installation of the environmental sensor at Café Sirena. - Troubleshooting of the fisheye camera in the SBPA Atrium. |
05/15/2026 02:00 pm |
Sean Bacani |
Closed |
|
W42551
|
Onsite |
Jonathan Nguyen
Work Requested: Install Promethean V10 86”, motorized stand and backups at UOG School of Engineering Building, 2nd floor conference room. Unmount one existing Promethean V10 75” (PO#BR250406) that was originally wall-mounted on the 2nd floor and place it on the second motorized stand. |
03/20/2026 09:30 am |
Kevin Hsueh |
Closed |
|
W42550
|
Onsite |
Jonathan Nguyen
Work Requested: Install Promethean V10 86”, motorized stand and backups at UOG School of Engineering Building, 2nd floor conference room. Unmount one existing Promethean V10 75” (PO#BR250406) that was originally wall-mounted on the 2nd floor and place it on the second motorized stand. |
03/20/2026 09:30 am |
Sean Bacani |
Closed |
|
W42535
|
Onsite |
Andrew Guihama
Work Requested: Install Verkada Air Sensor in Cafe |
03/13/2026 02:00 pm |
Kevin Hsueh |
Void |
|
W42486
|
Onsite |
Andrew Guihama
Work Requested: - Continue ACS Installation. |
02/18/2026 02:00 pm |
Sean Bacani |
Closed |
|
W42484
|
Onsite |
Andrew Guihama
Work Requested: Troubleshoot MagLock |
02/18/2026 03:00 pm |
Kevin Hsueh |
Closed |
|
W42434
|
Onsite |
Andrew Guihama
Work Requested: we can proceed with scheduling the installation of the camera as-is on Wednesday, January 28 at 2:00 PM, so we can move toward closing out this PO. Prior to the installation, we kindly ask that Verkada Command be fully configured for the items below. Please let us know once the setup is complete, or if there’s anything you need from our end: • Maglock and push-to-exit button – Room 245 • Environmental sensor and horn speaker – Café Sirena |
01/28/2026 02:00 pm |
Sean Bacani |
Closed |
|
W42433
|
Onsite |
Andrew Guihama
Work Requested: we can proceed with scheduling the installation of the camera as-is on Wednesday, January 28 at 2:00 PM, so we can move toward closing out this PO. Prior to the installation, we kindly ask that Verkada Command be fully configured for the items below. Please let us know once the setup is complete, or if there’s anything you need from our end: • Maglock and push-to-exit button – Room 245 • Environmental sensor and horn speaker – Café Sirena |
01/28/2026 02:00 pm |
Kevin Hsueh |
Closed |
|
W42417
|
Onsite |
Jonathan Nguyen
Work Requested: Conduct Promethean V10 Standard End-User Training at School of Engineering building in Lecture Room 3. |
01/23/2026 04:00 pm |
Alahas Pereda |
Closed |
|
W42405
|
Onsite |
Jonathan Nguyen
Work Requested: Install the following items at UOG School of Engineering building. UOG staff will move the boxes to the 2nd floor. 1st Floor: 75" Panel: Concrete wall mounted with Backups 2nd Floor: 75" Panel: Concrete wall-mounted with Backups 86" Panel: Mobile Stand with Backups and Logitech Webcam and Owl Labs camera. POC: Jonathan Nguyen Contact: (Office) 671-735-0318 or (Cell) 671-777-4268 |
01/15/2026 09:00 am |
Sean Bacani |
Closed |
|
W42404
|
Onsite |
Jonathan Nguyen
Work Requested: Install the following items at UOG School of Engineering building. UOG staff will move the boxes to the 2nd floor. 1st Floor: 75" Panel: Concrete wall mounted with Backups 2nd Floor: 75" Panel: Concrete wall-mounted with Backups 86" Panel: Mobile Stand with Backups and Logitech Webcam and Owl Labs camera. POC: Jonathan Nguyen Contact: (Office) 671-735-0318 or (Cell) 671-777-4268 |
01/15/2026 09:00 am |
Kevin Hsueh |
Closed |
|
W42336
|
Onsite |
Andrew Guihama
Work Requested: Install Verkada Access Control |
11/18/2025 10:00 am |
Sean Bacani |
Closed |
|
W42335
|
Onsite |
Andrew Guihama
Work Requested: Install Verkada Access Control |
11/18/2025 10:00 am |
Kevin Hsueh |
Closed |
|
W42220
|
Onsite |
Andrew Guihama
Work Requested: Installation of cabling and verkada cameras. |
09/22/2025 09:00 am |
Chu Hsieh |
Closed |
|
W42211
|
Onsite |
Andrew Guihama
Work Requested: UOG Verkada Installation 2025 |
09/22/2025 09:00 am |
Sean Bacani |
Closed |
|
W42210
|
Onsite |
Andrew Guihama
Work Requested: UOG Verkada Installation 2025 |
09/22/2025 09:00 am |
Kevin Hsueh |
Closed |
|
W42185
|
Onsite |
Gabriella Renee Topasna
Work Requested: Troubleshoot double image issue on ActivPanel 9 Premium – 86” (SN: 9B86GP625TC42A0011). We will also be replacing the defected mobile stand columns for both Promethean ActivPanels. |
09/15/2025 09:30 am |
Sean Bacani |
Closed |
|
W42184
|
Onsite |
Gabriella Renee Topasna
Work Requested: Troubleshoot double image issue on ActivPanel 9 Premium – 86” (SN: 9B86GP625TC42A0011). We will also be replacing the defected mobile stand columns for both Promethean ActivPanels. |
09/15/2025 09:30 am |
Kevin Hsueh |
Closed |
|
W42162
|
Onsite |
Gabriella Renee Topasna
Work Requested: Replace AP9 mainboard and PSU on Promethean ActivPanel 9 Premium – 86” purchased by UOG - PO No. PR240813. The ActivPanel is on a fixed height mobile stand. |
09/08/2025 09:00 am |
Sean Bacani |
Closed |
|
W42161
|
Onsite |
Gabriella Renee Topasna
Work Requested: Replace AP9 mainboard and PSU on Promethean ActivPanel 9 Premium – 86” purchased by UOG - PO No. PR240813. The ActivPanel is on a fixed height mobile stand. |
09/08/2025 09:00 am |
Kevin Hsueh |
Closed |
|
W42021
|
Onsite |
Jonathan Nguyen
Work Requested: Deliver the following items to House 12 (single-story bldg.) at UOG Dean’s circle to store until the new building is ready in September for installation. - Qty 1 - Promethean ActivPanel V10 - 65” - Qty 2 – Promethean ActivPanel V10 – 75” - Qty 1 – Promethean ActivPanel V10 – 86” - Qty 1 – Owl Labs Meeting Owl 3 Video Conference Camera - Qty 1 – Logitech Webcam - Qty 1 – Motorized stand - Qty 4 – APC Battery Back-UPS |
07/09/2025 03:00 pm |
Sean Bacani |
Closed |
|
W42020
|
Onsite |
Jonathan Nguyen
Work Requested: Deliver the following items to House 12 (single-story bldg.) at UOG Dean’s circle to store until the new building is ready in September for installation. - Qty 1 - Promethean ActivPanel V10 - 65” - Qty 2 – Promethean ActivPanel V10 – 75” - Qty 1 – Promethean ActivPanel V10 – 86” - Qty 1 – Owl Labs Meeting Owl 3 Video Conference Camera - Qty 1 – Logitech Webcam - Qty 1 – Motorized stand - Qty 4 – APC Battery Back-UPS |
07/09/2025 03:00 pm |
Kevin Hsueh |
Closed |
|
W41484
Ref/PO#PR240813 |
Onsite |
Gabriella Renee Topasna
Work Requested: Conduct Promethean V9 Premium End-User Training at UOG. |
10/25/2024 10:00 am |
Alahas Pereda |
Closed |
|
W41470
|
Onsite |
Gabriella Renee Topasna
Work Requested: Deliver and install 2 Promethean ActiV Panel 9 |
09/20/2024 08:30 am |
Chu Hsieh |
Closed |
|
W41469
Ref/PO#240813 |
Onsite |
Gabriella Renee Topasna
Work Requested: Deliver and install 2 Promethean Active Panel 9 Premium. |
09/20/2024 08:00 am |
Kevin Hsueh |
Closed |
|
W40581
|
Inhouse |
Vince
Work Requested: Per Vince, dropped off Avaya phone units to test with 3CX. |
01/22/2024 10:00 am |
Kevin Hsueh |
Closed |
|
W40580
|
Onsite |
Ken San Nicolas
Work Requested: conduct end user training for UOG E-Sports Promethean LX 86" SN: LX861N417KL1650174 |
08/30/2023 03:30 pm |
KaeAna Dee Camacho |
Closed |
|
W40579
|
Onsite |
Ken San Nicolas
Work Requested: install promethean LX 86" SN: LX861N417KL1650174 to UOG |
08/30/2023 10:07 am |
Bryant Bagiac |
Closed |
|
W40578
|
Onsite |
Ken San Nicolas
Work Requested: install promethean LX 86" SN: LX861N417KL1650174 with motorized mobile stand |
08/30/2023 10:00 am |
Kevin Hsueh |
Closed |
|
W40305
|
Onsite |
Nicky Castro
Work Requested: Conduct end-user training for UOG faculty |
04/28/2023 08:30 am |
KaeAna Dee Camacho |
Closed |
|
W40101
|
Onsite |
Nicky Castro
Work Requested: Deliver and install two ActivPanel 75in Titanium (wall mounted) at UOG (Humanities and Social Science Bldg. & English and Communication Bldg). 1. SN: 775T-LA6LCA9740393 (DSI tag: 1211319) for RM. HSS101 2. SN: 775T-LA6LCA9740394 for (DSI tag: 1211320) for RM. EC102 |
02/10/2023 01:30 pm |
Kevin Hsueh |
Closed |
|
W40100
|
Onsite |
Nicky Castro
Work Requested: Deliver and install two ActivPanel 75in Titanium (wall mounted) at UOG (Humanities and Social Science Bldg. & English and Communication Bldg). 1. SN: 775T-LA6LCA9740393 (DSI tag: 1211319) for RM. HSS101 2. SN: 775T-LA6LCA9740394 for (DSI tag: 1211320) for RM. EC102 |
02/10/2023 01:30 pm |
Jayson Larot |
Closed |
|
W39754
|
Onsite |
John Del Castillo
Work Requested: conduct Promethean refresher training |
09/22/2022 02:00 pm |
KaeAna Dee Camacho |
Closed |
|
W39753
|
Onsite |
John Del Castillo
Work Requested: conduct Promethean refresher training |
09/21/2022 02:00 pm |
KaeAna Dee Camacho |
Closed |
|
W39752
|
Onsite |
John Del Castillo
Work Requested: conduct Promethean refresher training |
09/23/2022 01:30 pm |
KaeAna Dee Camacho |
Closed |
|
W39662
|
Inhouse |
Jolene Pocaigue
Work Requested: troubleshoot thermal scanner tablet for UOG Trio- not scanning again |
08/22/2022 03:00 pm |
Jayson Larot |
Closed |
|
W39527
|
Onsite |
Pascual Olivares
Work Requested: troubleshoot promethean panel UOG school of education (Rm102) SN: 686P-I62Z3A0080108 |
07/06/2022 10:00 am |
Kevin Hsueh |
Invoiced Inv#: 030702 |
|
W39519
|
Onsite |
Pascual Olivares
Work Requested: troubleshoot promethean panel UOG school of education (Rm102) SN: 686P-I62Z3A0080108 |
07/06/2022 10:00 am |
Kevin Hsueh |
Void |
|
W39454
|
Onsite |
Nicky Castro
Work Requested: install 1 promethean activpanel 70" Titanium wall mount to UOG English Bldg (DEAL Conf Room) Dry wall SN: 770T-M36XDA3870264 POC: Nicky Castro Number: 735-2725 |
06/03/2022 01:30 pm |
Alyx Bradley |
Closed |
|
W39453
|
Onsite |
Nicky Castro
Work Requested: install 1 promethean activpanel 70" Titanium wall mount to UOG English Bldg (DEAL Conf Room) Dry wall SN: 770T-M36XDA3870264 POC: Nicky Castro Number: 735-2725 |
06/03/2022 01:30 pm |
Charles Rafanan |
Closed |
|
W39452
|
Onsite |
Nicky Castro
Work Requested: install 1 promethean activpanel 70" Titanium (wall mount) concrete wall English Bldg: EC204 SN: 770T-M36XDA3870263 POC: Nicky Number: 735-2725 |
06/03/2022 10:00 am |
Alyx Bradley |
Closed |
|
W39451
|
Onsite |
Nicky Castro
Work Requested: install 1 promethean activpanel 70" Titanium (wall mount) concrete wall English Bldg: EC204 SN: 770T-M36XDA3870263 POC: Nicky Number: 735-2725 |
06/03/2022 10:00 am |
Charles Rafanan |
Closed |
|
W39450
|
Onsite |
John Del Castillo
Work Requested: install 1 promethean activpanel to UOG English Bldg (Tritons call lab: EC209) SN: 770T-M36XDA3870262 |
06/02/2022 01:30 pm |
Alyx Bradley |
Closed |
|
W39449
|
Onsite |
John Del Castillo
Work Requested: install 1 promethean activpanel 70" Titanium wall mount to UOG English Bldg (Tritons call lab: EC209) Dry wall SN: 770T-M36XDA3870262 POC: Tarren Number: 7352850 |
06/02/2022 01:30 pm |
Charles Rafanan |
Closed |
|
W39448
|
Onsite |
John Del Castillo
Work Requested: install 1 promethean activpanel to UOG Humanities Bldg (HSS 104) SN: 770T-M36XDA3870261 |
06/02/2022 10:00 am |
Alyx Bradley |
Closed |
|
W39447
|
Onsite |
John Del Castillo
Work Requested: install 1 promethean 70" Titanium wall mount activpanel to UOG Humanities Bldg (HSS 104) Dry Wall SN: 770T-M36XDA3870261 POC: Tarren Number: 735-2850 |
06/02/2022 10:00 am |
Charles Rafanan |
Closed |
|
W39108
|
Onsite |
Christine Camacho
Work Requested: Promethean ActivPanel Training for UOG Marine Lab Faculty and Staff. |
01/28/2022 02:00 pm |
Deo Angelo Lim |
Closed |
|
W39099
|
Onsite |
Christine Camacho
Work Requested: Promethean ActivPanel Training for UOG Marine Lab Faculty and Staff. |
01/28/2022 02:00 pm |
Jason Soliva |
Void |
|
W39060
|
Onsite |
Christine Camacho
Work Requested: Promethean ActivPanel End-user training |
01/21/2022 10:30 am |
Deo Angelo Lim |
Closed |
|
W39054
|
Onsite |
Christine Camacho
Work Requested: Install qty.1 Promethean ActivPanel 86" Wall Mount |
01/10/2022 10:00 am |
Deo Angelo Lim |
Closed |
|
W39048
|
Onsite |
Christine Camacho
Work Requested: Install qty.1 Promethean ActivPanel 86" Wall Mount |
01/10/2022 10:00 am |
Jason Soliva |
Closed |
|
W39019
|
Onsite |
Christine Camacho
Work Requested: Install qty. 1 Promethean ActivPanel 86" Mobile System |
12/22/2021 10:00 am |
Jason Soliva |
Closed |
|
W39018
|
Onsite |
Christine Camacho
Work Requested: Delivery and Installation of Promethean ActivPanel 86in. |
12/22/2021 10:00 am |
Deo Angelo Lim |
Closed |
|
W38961
|
Onsite |
John Del Castillo
Work Requested: Promethean ActivPanel Basic Training for UOG Professors |
12/07/2021 03:00 pm |
Jason Soliva |
Closed |
|
W38940
|
Onsite |
John Del Castillo
Work Requested: Promethean ActivPanel Nickel Basic Training |
12/03/2021 10:00 am |
Jason Soliva |
Closed |
|
W38939
|
Onsite |
John Del Castillo
Work Requested: Promethean ActivPanel Nickel Basic Training |
12/02/2021 09:00 am |
Jason Soliva |
Closed |
|
W38498
|
Onsite |
Martin Estabillo
Work Requested: Deliver and install thermal scanner and 4 cases of isopropyl alcohol to UOG TRiO. |
05/25/2021 02:00 pm |
Meryll Cruz |
Closed |
|
W38497
|
Inhouse |
Martin Estabillo
Work Requested: Assemble thermal scanner |
05/25/2021 09:00 am |
Meryll Cruz |
Closed |
|
W38474
|
Onsite |
Valerie Sablan
Work Requested: Deliver Camwon scanners to UOG |
05/13/2021 02:00 pm |
Meryll Cruz |
Closed |
|
W38413
|
Onsite |
Martin Estabillo
Work Requested: Deliver and setup Thermal Scanner at UOG Athletics. Site Contact: Mr. Palmer (AAFH Director) in UOG Calvo Field House office (across restrooms). |
04/23/2021 02:00 pm |
Meryll Cruz |
Closed |
|
W38258
|
Service Contract Onsite |
Jolene Pocaigue
Work Requested: troubleshoot thermal scanner - POC has to turn on/off tablet every day - stuck on home screen - provide training |
02/26/2021 10:45 am |
Meryll Cruz |
Closed |
|
W38232
|
Service Contract Onsite |
Jolene Pocaigue
Work Requested: - deliver thermal scanner with tablet - 2nd floor of Calvo Fieldhouse Jolene - 735-2248 |
02/16/2021 09:30 am |
Jason Soliva |
Void |
|
W38231
|
Service Contract Onsite |
Jolene Pocaigue
Work Requested: - deliver thermal scanner with tablet - 2nd floor of Calvo Fieldhouse Jolene - 735-2248 |
02/16/2021 09:30 am |
Meryll Cruz |
Closed |
|
W37838
|
Service Contract Onsite |
Lynn
Work Requested: School of Health (Science building) thermal scanner showing "retest" call 735-2650 before entering building |
09/25/2020 01:00 pm |
Elser Edward |
Closed |
|
W37814
|
Onsite |
Andrew Guihama
Work Requested: Deliver Scanners back to SBPA and UOG IT |
09/17/2020 10:00 am |
Elser Edward |
Closed |
|
W37801
|
Onsite |
Andrew Guihama
Work Requested: Troubleshoot Thermal Scanners |
09/15/2020 02:00 pm |
Kevin Hsueh |
Closed |
