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ASC Trust LLC (No Terms)
671-477-2724
120 Father Duenas Avenue Capital Plaza Suite 110 
Hagatna,  Guam 
Guam 96910
david.john@ascpac.com

Quick Stats

Work Orders

29
Open 0
Invoiced 26
Closed 0
Void 3

Contacts

11

Contracts/Projects

0

Hourly Rates

6

Notes

0

Notes

# Notes Date/Time Added Date/Time Modified

Work Order

# Customer
Work Requested		 Scheduled Date/Time Technician Status
W38316
View WO Open PDF
Remote Ron Cruz
Work Requested:
set-up SFTP. Add to whitelist IPs 67.200.201.137, 12.39.118.121 and subnets 12.39.118.0/25, 67.200.201.130/28 		03/19/2021
09:00 am 		Pam Castilla
 Invoiced
Inv#: 029641
W37796
View WO Open PDF
Onsite Ron Cruz
Work Requested:
Troubleshoot SonicWALL SSL VPN with SonicWALL Support. 		09/14/2020
02:00 pm 		Kevin Hsueh
 Invoiced
Inv#: 029288
W37767
View WO Open PDF
Remote Ron Cruz
Work Requested:
Configure SonicWALL SSL VPN 		09/03/2020
11:00 am 		Kevin Hsueh
 Invoiced
Inv#: 029275
W37717
View WO Open PDF
Onsite Ron Cruz
Work Requested:
Install Sentinel One AV on ASC Trust server. Activate SonicWALL VPN License. 		08/14/2020
04:30 pm 		Kevin Hsueh
 Invoiced
Inv#: 029231
W37690
View WO Open PDF
Onsite Ron Cruz
Work Requested:
install antivirus 		08/05/2020
01:30 pm 		Elser Edward
 Invoiced
Inv#: 029208
W37660
View WO Open PDF
Onsite Ron Cruz
Work Requested:
install antivirus 		07/31/2020
03:30 pm 		Elser Edward
 Invoiced
Inv#: 029200
W37490
View WO Open PDF
Onsite Ron Cruz
Work Requested:
Troubleshoot ASC Server Backup issues. 		06/09/2020
09:30 am 		Kevin Hsueh
 Invoiced
Inv#: 029040
W37348
View WO Open PDF
Remote Ron Cruz
Work Requested:
Unable to connect to SFTP4- 104.244.120.205 		04/08/2020
09:00 am 		Pam Castilla
 Invoiced
Inv#: 028914
W37339
View WO Open PDF
Remote Ron Cruz
Work Requested:
Update key on 104.244.120.205 and upload new key on 216.194.163.7 		03/31/2020
09:00 am 		Pam Castilla
 Invoiced
Inv#: 028898
W37322
View WO Open PDF
Remote Ron Cruz
Work Requested:
Add the below IP address to the whitelist for IP 192.249.125.28: 168.75.172.66 and 168.75.173.224 		03/24/2020
09:30 am 		Pam Castilla
 Invoiced
Inv#: 028874
W37278
View WO Open PDF
Remote Ron Cruz
Work Requested:
New SFTP account setup 		03/03/2020
11:30 am 		Pam Castilla
 Invoiced
Inv#: 028833
W37271
View WO Open PDF
Remote Ron Cruz
Work Requested:
New SFTP setup 		02/28/2020
10:00 am 		Pam Castilla
 Invoiced
Inv#: 028823
W37256
View WO Open PDF
Remote Ron Cruz
Work Requested:
Add additional accepted list 209.87.119.40 and 41. And add new keys to 192.249.125.30 		02/24/2020
04:00 pm 		Chu Hsieh
 Void
W37255
View WO Open PDF
Remote Ron Cruz
Work Requested:
add new keys to SFTP IP 192.249.125.30 and allow the following IPs to the accepted list (209.87.119.40 and 209.87.119.41) 		02/24/2020
04:30 pm 		Pam Castilla
 Invoiced
Inv#: 028806
W37177
View WO Open PDF
Onsite Ron Cruz
Work Requested:
Update Promethean ActivInspire software and settings, check lamp life of Promethean projector. 		01/21/2020
03:00 pm 		Jason Soliva
 Invoiced
Inv#: 028729
W36978
View WO Open PDF
Remote Ron Cruz
Work Requested:
Set-up SFTP 		10/30/2019
02:00 pm 		Pam Castilla
 Invoiced
Inv#: 028517
W36809
View WO Open PDF
Remote Ron Cruz
Work Requested:
Add the following IP Address (168.75.172.66- Test; and 168.75.173.224- Prod) to upload to the 192.249.125.28 address 		08/30/2019
10:00 am 		Pam Castilla
 Invoiced
Inv#: 028437
W36653
View WO Open PDF
Remote Ron Cruz
Work Requested:
Install RDS CAL. 		06/28/2019
09:00 am 		Kevin Hsueh
 Invoiced
Inv#: 028268
W36587
View WO Open PDF
Onsite Ron Cruz
Work Requested:
Deploy SEP to all servers and workstations. 		06/12/2019
05:00 pm 		Kevin Hsueh
 Invoiced
Inv#: 028202
W36478
View WO Open PDF
Onsite Ron Cruz
Work Requested:
Troubleshoot QuickBooks 		05/07/2019
01:30 pm 		Kevin Hsueh
 Invoiced
Inv#: 028083
W36352
View WO Open PDF
Onsite Ron Cruz
Work Requested:
Assist Ron Cruz to check SonicWALL firewall port settings. 		03/28/2019
11:00 am 		Kevin Hsueh
 Invoiced
Inv#: 027953
W36197
View WO Open PDF
Onsite Ron Cruz
Work Requested:
Setup QuickBooks in multi user mode 		02/12/2019
09:30 am 		Kevin Hsueh
 Invoiced
Inv#: 027816
W36158
View WO Open PDF
Project
Onsite 		Ron Cruz
Work Requested:
Configure Secondary WAN on SonicWALL TZ400. 		01/28/2019
02:00 pm 		Kevin Hsueh
 Invoiced
Inv#: 027553
W35932
View WO Open PDF
Project
Onsite 		Ron Cruz
Work Requested:
Setup second isp on Sonicwall 		11/16/2018
09:00 am 		Kevin Hsueh
 Invoiced
Inv#: 027553
W35289
View WO Open PDF
Onsite Ron Cruz
Work Requested:
Troubleshoot SonicWALL 		05/22/2018
08:30 am 		Kevin Hsueh
 Invoiced
Inv#: 027070
W35205
View WO Open PDF
Ron Cruz
Work Requested:
Configure SonicWALL Secondary WAN Interface. 		05/01/2018
02:00 pm 		Kevin Hsueh
 Void
W35161
View WO Open PDF
Ron Cruz
Work Requested:
Gather firewall screenshots for ASC Auditors. 		04/20/2018
09:30 am 		Kevin Hsueh
 Invoiced
Inv#: 026992
W35055
View WO Open PDF
Ron Cruz
Work Requested:
Test 		03/27/2018
03:00 pm 		Pam Castilla
 Void
W35026
View WO Open PDF
Ron Cruz
Work Requested:
Perform SonicWALL TZ400 firmware update Deliver 2 SonicWALL TZ300 (previously configured at DSI) to ASC. 		03/22/2018
05:00 pm 		Kevin Hsueh
 Invoiced
Inv#: 026780

Contacts

Name Email Address Work Phone Mobile Phone Position
Allan Fejeran allan.fejeran@asctrust.com 671-477-2724 ext 126
Angelli Garcia angelli.garcia@asctrust.com 671-477-2724 Accounts Payable
Astrid Mallari astrid.mallari@asctrust.com 671-477-2424 ext 116
Candy Okuhama candy.okuhama@asctrust.com 671-479-5119 671-988-8911 President
Darian Sarusal darian.sarusal@asctrust.com 671-477-2724 ext 134 Compliance Specialist
Donald Clark don.clark@ascpac.com 671-477-2724 Chief Compliance Officer
Gabrielle LG Bamba g.bamba@asctrust.com 671-479-5103 671-688-6110 Vice President - Client Services
Loida Battung loida.battung@asctrust.com 671-479-5117
Peter Aguilar service@asctrust.com 671-477-2724
Ron Cruz ron.cruz@asctrust.com 671-477-2724 ext. 108 671-688-0500 Contributions Supervisor
Tessie Barcines tessie.barcinas@asctrust.com 671-477-2724
Note: indicates as Primary Contact    indicates as Authorized Contact

Hourly Rates

Name Charge Code Rate ($)
After Hour Service 2026 DSIG.4080 220.00
ASC Trust - SonicWall TZ400 Configuration ASC0.4007 0.00
Emergency Response 2026 DSIG.4079 300.00
SonicWall Install ASC0.4006 0.00
Standard Service Hour Rate 2026 DSIG.4078 150.00
Warranty Service 2026 DSIG.4081 0.00

Contracts/Projects

Description Charge Code Month/Year Total Hours Total Hours Used Remaining Hours
Note: indicates as Active; indicates as Inactive; indicates as Shared Contract
Created by: Jessica Limo | 11/11/2016 04:37 pm
Last Updated by: Jessica Limo | 03/09/2021 06:06 am
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