DSI WebApp

W38625 Closed

Customer/Point of Contact:

Fargo Pacific, Inc.
Guy Binoya

Scheduled Date/Time:

07/16/2021, 01:30 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

FARG.6001: Fargo Pacific - Service Contract (05/03/21 - 05/02/22)

Rates:

Fargo Pacific - Service Contract (05/03/21 - 04/30/22) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Guy

Date Signed:

07/16/2021

Work Requested

Troubleshoot Antonio's Laptop

Work Requested by: Guy Binoya

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Troubleshoot Antonio's email issue. Antonio report not all emails are laoding. Noted Outlook message advising to "click here to load more emails on exchange server". clicked on message and confirmed emails load and show emails back to 2018.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Troubleshoot Antonio's email issue. Antonio report not all emails are laoding. Noted Outlook message advising to "click here to load more emails on exchange server". clicked on message and confirmed emails load and show emails back to 2018.	Kevin Hsueh	07/16/2021 01:51 pm	07/16/2021 02:19 pm	00:28

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
07/20/2021 03:32 pm	Updated status to Closed	Jessica L.
07/20/2021 09:08 am	Updated status to Submitted for Invoicing	Chu H.
07/20/2021 09:08 am	Approved.	Chu H.
07/16/2021 02:21 pm	Updated status to Pending Approval	Kevin H.
07/16/2021 02:21 pm	Service Completed	Kevin H.
07/16/2021 02:21 pm	Check-out 07/16/2021 02:19 pm	Kevin H.
07/16/2021 02:21 pm	Work Order Tasks Added	Kevin H.
07/16/2021 02:21 pm	Updated status to Service Completed	Kevin H.
07/16/2021 01:56 pm	Customer Signature Posted	Kevin H.
07/16/2021 01:51 pm	Arrived 07/16/2021 01:51 pm	Kevin H.
07/16/2021 01:51 pm	Check-in 07/16/2021 01:51 pm	Kevin H.
07/16/2021 11:30 am	Updated status to Scheduled	Kevin H.
07/16/2021 11:30 am	Assigned: Kevin Hsueh	Kevin H.
07/16/2021 11:30 am	Created workorder.	Kevin H.

Attachments 1

Filename
W38625

Work Orders