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W38653 Closed

Customer/Point of Contact:

Roberts, Fowler & Visosky
Sophia Sanchez (671-646-1222)

Scheduled Date/Time:

07/28/2021, 11:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

RFVL.6005: Roberts Fowler & Visosky - Service Contract 2021

Rates:

Roberts Fowler & Visosky - Service Contract 2021 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Sophia Sanchez

Date Signed:

07/29/2021

Work Requested

Setup SonicWALL TZ370

Work Requested by: Sophia Sanchez

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 2

Summary of Tasks

Deliver and setup SonicWALL TZ370 onsite. Confirmed internet is back up. Test browse, send and receive email successfully. Deliver USB Headset to Tim.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Register SonicWALL TZ370. Configure settings based on current SonicWALL device. New SonicWALL TZ370 to be delivered and setup onsite.	Kevin Hsueh	07/28/2021 11:00 am	07/28/2021 11:49 am	00:49
	2	Deliver and setup SonicWALL TZ370 onsite. Confirmed internet is back up. Test browse, send and receive email successfully. Deliver USB Headset to Tim.	Kevin Hsueh	07/29/2021 11:29 am	07/29/2021 11:50 am	00:21

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 17

Date/Time	Comment	Tech
08/02/2021 03:20 pm	Updated status to Closed	Jessica L.
08/02/2021 12:26 pm	Updated status to Submitted for Invoicing	Chu H.
08/02/2021 12:26 pm	Approved.	Chu H.
07/29/2021 11:50 am	Updated status to Pending Approval	Kevin H.
07/29/2021 11:50 am	Service Completed	Kevin H.
07/29/2021 11:50 am	Check-out 07/29/2021 11:50 am	Kevin H.
07/29/2021 11:50 am	Work Order Tasks Added	Kevin H.
07/29/2021 11:50 am	Updated status to Service Completed	Kevin H.
07/29/2021 11:44 am	Customer Signature Posted	Kevin H.
07/29/2021 11:29 am	Check-in 07/29/2021 11:29 am	Kevin H.
07/28/2021 11:50 am	Check-out 07/28/2021 11:49 am	Kevin H.
07/28/2021 11:50 am	Updated status to In Progress	Kevin H.
07/28/2021 11:49 am	Arrived 07/28/2021 11:00 am	Kevin H.
07/28/2021 11:49 am	Check-in 07/28/2021 11:00 am	Kevin H.
07/28/2021 11:48 am	Updated status to Scheduled	Kevin H.
07/28/2021 11:48 am	Assigned: Kevin Hsueh	Kevin H.
07/28/2021 11:48 am	Created workorder.	Kevin H.

Attachments 1

Filename
W38653

Work Orders