W38653   Closed

07/28/2021, 11:00 am   
Onsite
Service Contract
RFVL.6005: Roberts Fowler & Visosky - Service Contract 2021
Roberts Fowler & Visosky - Service Contract 2021 [TOTAL ANNUAL HOURS: 2]
2
2
Kevin Hsueh
Yes
Sophia Sanchez
07/29/2021

Work Requested

Setup SonicWALL TZ370
Work Requested by: Sophia Sanchez

Items Dropped Off 0

Item Serial Number Notes

Work Completed 2

Summary of Tasks

Deliver and setup SonicWALL TZ370 onsite. Confirmed internet is back up. Test browse, send and receive email successfully. Deliver USB Headset to Tim.
Work Completed Technician Check-in Check-out Actual Hrs
1 Register SonicWALL TZ370. Configure settings based on current SonicWALL device. New SonicWALL TZ370 to be delivered and setup onsite. Kevin Hsueh
07/28/2021 11:00 am 07/28/2021 11:49 am 00:49
2 Deliver and setup SonicWALL TZ370 onsite. Confirmed internet is back up. Test browse, send and receive email successfully. Deliver USB Headset to Tim. Kevin Hsueh
07/29/2021 11:29 am 07/29/2021 11:50 am 00:21

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 17

Date/Time Comment Tech
08/02/2021 03:20 pm Updated status to Closed Jessica L.
08/02/2021 12:26 pm Updated status to Submitted for Invoicing Chu H.
08/02/2021 12:26 pm Approved. Chu H.
07/29/2021 11:50 am Updated status to Pending Approval Kevin H.
07/29/2021 11:50 am Service Completed Kevin H.
07/29/2021 11:50 am Check-out 07/29/2021 11:50 am Kevin H.
07/29/2021 11:50 am Work Order Tasks Added Kevin H.
07/29/2021 11:50 am Updated status to Service Completed Kevin H.
07/29/2021 11:44 am Customer Signature Posted Kevin H.
07/29/2021 11:29 am Check-in 07/29/2021 11:29 am Kevin H.
07/28/2021 11:50 am Check-out 07/28/2021 11:49 am Kevin H.
07/28/2021 11:50 am Updated status to In Progress Kevin H.
07/28/2021 11:49 am Arrived 07/28/2021 11:00 am Kevin H.
07/28/2021 11:49 am Check-in 07/28/2021 11:00 am Kevin H.
07/28/2021 11:48 am Updated status to Scheduled Kevin H.
07/28/2021 11:48 am Assigned: Kevin Hsueh Kevin H.
07/28/2021 11:48 am Created workorder. Kevin H.

Attachments 1

Filename
W38653