DSI WebApp

W38672 Closed

Customer/Point of Contact:

Guam Surgicenter
Colin O'Connell (671-646-3855)

Scheduled Date/Time:

08/05/2021, 11:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

GSC0.6014: Guam Surgicenter - Service Contract 2021

Rates:

Guam Surgicenter - Service Contract 2021 [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Colin O'Connell

Date Signed:

08/05/2021

Work Requested

Troubleshoot Guam Urology IP Phones.

Work Requested by: Colin O'Connell

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Guam Urology reported choppy calls yesterday. Base station rebooted yesterday. Perform test calls onsite today and confirmed no choppy call issues. Show Guam Urology front desk staff how to check voicemails from Cordless Handset and 3CX Webclient.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Guam Urology reported choppy calls yesterday. Base station rebooted yesterday. Perform test calls onsite today and confirmed no choppy call issues. Show Guam Urology front desk staff how to check voicemails from Cordless Handset and 3CX Webclient.	Kevin Hsueh	08/05/2021 10:46 am	08/05/2021 11:11 am	00:25

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
08/06/2021 02:35 pm	Updated status to Closed	Jessica L.
08/06/2021 01:44 pm	Updated status to Submitted for Invoicing	Chu H.
08/06/2021 01:44 pm	Approved.	Chu H.
08/05/2021 11:13 am	Updated status to Pending Approval	Kevin H.
08/05/2021 11:13 am	Service Completed	Kevin H.
08/05/2021 11:12 am	Check-out 08/05/2021 11:11 am	Kevin H.
08/05/2021 11:12 am	Work Order Tasks Added	Kevin H.
08/05/2021 11:12 am	Updated status to Service Completed	Kevin H.
08/05/2021 11:09 am	Customer Signature Posted	Kevin H.
08/05/2021 10:46 am	Arrived 08/05/2021 10:46 am	Kevin H.
08/05/2021 10:46 am	Check-in 08/05/2021 10:46 am	Kevin H.
08/05/2021 10:29 am	Updated status to Scheduled	Kevin H.
08/05/2021 10:29 am	Assigned: Kevin Hsueh	Kevin H.
08/05/2021 10:29 am	Created workorder.	Kevin H.

Attachments 1

Filename
W38672

Work Orders