DSI WebApp

W38688 Closed

Customer/Point of Contact:

Fargo Pacific, Inc.
Jay Park ((671)646-1771/3620)

Scheduled Date/Time:

08/12/2021, 03:00 pm

Service Type:

Remote

Charge Type:

Normal

Charge Code:

FARG.6001: Fargo Pacific - Service Contract (05/03/21 - 05/02/22)

Rates:

Fargo Pacific - Service Contract (05/03/21 - 04/30/22) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Restart servers and setup Shadwoprotect.

Work Requested by: Jay Park

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Restarted FPGU01, FPGU02, FPGU03, FPGU04, FPGU05, FPGU06, QUALYS servers on 8/11/2021 evening. Activate and setup Shadowprotect backup software on all servers.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Restarted FPGU01, FPGU02, FPGU03, FPGU04, FPGU05, FPGU06, QUALYS servers on 8/11/2021 evening. Activate and setup Shadowprotect backup software on all servers.	Kevin Hsueh	08/12/2021 03:00 pm	08/12/2021 05:00 pm	02:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
08/13/2021 04:50 pm	Updated status to Closed	Jessica L.
08/13/2021 04:20 pm	Updated status to Submitted for Invoicing	Chu H.
08/13/2021 04:20 pm	Approved.	Chu H.
08/12/2021 05:11 pm	No Signature: Remote Support	Kevin H.
08/12/2021 05:11 pm	Updated status to Pending Approval	Kevin H.
08/12/2021 05:11 pm	Service Completed	Kevin H.
08/12/2021 05:10 pm	Check-out 08/12/2021 05:00 pm	Kevin H.
08/12/2021 05:10 pm	Work Order Tasks Added	Kevin H.
08/12/2021 05:10 pm	Updated status to Service Completed	Kevin H.
08/12/2021 05:08 pm	Check-in 08/12/2021 03:00 pm	Kevin H.
08/12/2021 05:07 pm	Updated status to Scheduled	Kevin H.
08/12/2021 05:07 pm	Assigned: Kevin Hsueh	Kevin H.
08/12/2021 05:07 pm	Created workorder.	Kevin H.

Attachments 1

Filename
W38688

Work Orders