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W38738 Closed

Customer/Point of Contact:

Taniguchi, Ruth, Makio Architects
Melet Santos (671-475-8772)

Scheduled Date/Time:

09/01/2021, 11:00 am

Service Type:

Inhouse

Charge Type:

Service Contract

Charge Code:

TRMA.6010: TRMA - Service Contract 2021

Rates:

TRMA - Service Contract 2021 [TOTAL MONTHLY HOURS: 8]

Remaining Hours:

0

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Melet Santos

Date Signed:

09/01/2021

Work Requested

Clone HDD to new SSD.

Work Requested by: Melet Santos

Items Dropped Off 1

	Item	Serial Number	Notes
1	Lenovo C30	MJ39LKD

Work Completed 2

Summary of Tasks

Deliver and setup workstation at Nicole's Desk. Verified Nicole can login. Move Nicole's old workstation to Elsa's desk.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Clone HDD to new SSD. Cloning successful. Install new SSD in Lenovo C30 and confirmed workstation boots to windows properly.	Kevin Hsueh	09/01/2021 02:00 pm	09/01/2021 03:00 pm	01:00
	2	Deliver and setup workstation at Nicole's Desk. Verified Nicole can login. Move Nicole's old workstation to Elsa's desk.	Kevin Hsueh	09/01/2021 04:14 pm	09/01/2021 05:12 pm	00:58

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 17

Date/Time	Comment	Tech
09/03/2021 04:55 pm	Updated status to Closed	Jessica L.
09/02/2021 06:03 pm	Updated status to Submitted for Invoicing	Chu H.
09/02/2021 06:03 pm	Approved.	Chu H.
09/01/2021 05:14 pm	Updated status to Pending Approval	Kevin H.
09/01/2021 05:14 pm	Service Completed	Kevin H.
09/01/2021 05:12 pm	Check-out 09/01/2021 05:12 pm	Kevin H.
09/01/2021 05:12 pm	Work Order Tasks Added	Kevin H.
09/01/2021 05:12 pm	Updated status to Service Completed	Kevin H.
09/01/2021 04:38 pm	Customer Signature Posted	Kevin H.
09/01/2021 04:14 pm	Check-in 09/01/2021 04:14 pm	Kevin H.
09/01/2021 03:43 pm	Check-out 09/01/2021 03:00 pm	Kevin H.
09/01/2021 03:43 pm	Updated status to In Progress	Kevin H.
09/01/2021 03:41 pm	Check-in 09/01/2021 02:00 pm	Kevin H.
09/01/2021 11:40 am	Added customer equipment.	Kevin H.
09/01/2021 11:40 am	Updated status to Scheduled	Kevin H.
09/01/2021 11:40 am	Assigned: Kevin Hsueh	Kevin H.
09/01/2021 11:40 am	Created workorder.	Kevin H.

Attachments 2

Filename
Items Received 01/01/1970 10:00 am
W38738

Work Orders