DSI WebApp

W38780 Closed

Customer/Point of Contact:

Isa Dental
Linda Santos (1-671-646-7982)

Scheduled Date/Time:

09/20/2021, 03:00 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

IDC0.6011: Isa Dental - Service Contract 2021

Rates:

Isa Dental - Service Contract 2021 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Linda Santos

Date Signed:

09/20/2021

Work Requested

Troubleshoot Xerox printer.

Work Requested by: Linda Santos

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Xerox printer in admin office lost network connection. Reboot xerox printer and confirmed network connection is up. Still unable to print. Cleared print jobs stuck in printer queue. restart print spool service and perform test prints successfully.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Xerox printer in admin office lost network connection. Reboot xerox printer and confirmed network connection is up. Still unable to print. Cleared print jobs stuck in printer queue. restart print spool service and perform test prints successfully.	Kevin Hsueh	09/20/2021 02:54 pm	09/20/2021 03:23 pm	00:29

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
09/21/2021 04:08 pm	Updated status to Closed	Jessica L.
09/21/2021 03:49 pm	Updated status to Submitted for Invoicing	Chu H.
09/21/2021 03:49 pm	Approved.	Chu H.
09/20/2021 03:25 pm	Updated status to Pending Approval	Kevin H.
09/20/2021 03:25 pm	Service Completed	Kevin H.
09/20/2021 03:24 pm	Check-out 09/20/2021 03:23 pm	Kevin H.
09/20/2021 03:24 pm	Work Order Tasks Added	Kevin H.
09/20/2021 03:24 pm	Updated status to Service Completed	Kevin H.
09/20/2021 03:22 pm	Customer Signature Posted	Kevin H.
09/20/2021 03:04 pm	Arrived 09/20/2021 03:04 pm	Kevin H.
09/20/2021 02:54 pm	Check-in 09/20/2021 02:54 pm	Kevin H.
09/20/2021 02:53 pm	Updated status to Scheduled	Kevin H.
09/20/2021 02:53 pm	Assigned: Kevin Hsueh	Kevin H.
09/20/2021 02:53 pm	Created workorder.	Kevin H.

Attachments 1

Filename
W38780

Work Orders