DSI WebApp

W38793 Closed

Customer/Point of Contact:

Micronesian Divers Association
Raquel Brion (1-671-477-7253)

Scheduled Date/Time:

09/23/2021, 11:00 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

MDA0.6007: Micronesian Divers Association - Service Contract 2021

Rates:

Micronesian Divers Association - Service Contract 2021 [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Troubleshoot Rose's QuickBooks Issue.

Work Requested by: Raquel Brion

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Rose's QuickBooks fails to open on her workstation. Noted a QuickBooks Payroll Module update failed. Run QuickBooks as administrator and install the update. Restart QuickBooks and test login to MDA company database file successfully.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Rose's QuickBooks fails to open on her workstation. Noted a QuickBooks Payroll Module update failed. Run QuickBooks as administrator and install the update. Restart QuickBooks and test login to MDA company database file successfully.	Kevin Hsueh	09/23/2021 11:00 am	09/23/2021 11:49 am	00:49

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
09/23/2021 03:23 pm	Updated status to Closed	Jessica L.
09/23/2021 03:16 pm	Updated status to Submitted for Invoicing	Chu H.
09/23/2021 03:16 pm	Approved.	Chu H.
09/23/2021 11:54 am	No Signature: Remote Support	Kevin H.
09/23/2021 11:54 am	Updated status to Pending Approval	Kevin H.
09/23/2021 11:54 am	Service Completed	Kevin H.
09/23/2021 11:53 am	Check-out 09/23/2021 11:49 am	Kevin H.
09/23/2021 11:53 am	Work Order Tasks Added	Kevin H.
09/23/2021 11:53 am	Updated status to Service Completed	Kevin H.
09/23/2021 11:49 am	Check-in 09/23/2021 11:00 am	Kevin H.
09/23/2021 11:47 am	Updated status to Scheduled	Kevin H.
09/23/2021 11:47 am	Assigned: Kevin Hsueh	Kevin H.
09/23/2021 11:47 am	Created workorder.	Kevin H.

Attachments 1

Filename
W38793

Work Orders