DSI WebApp

Customer/Point of Contact:

Fargo Pacific, Inc.
Guy Binoya

Scheduled Date/Time:

10/06/2021, 05:00 pm

Service Type:

Remote

Charge Type:

Normal

Charge Code:

FARG.6001: Fargo Pacific - Service Contract (05/03/21 - 05/02/22)

Rates:

Fargo Pacific - Service Contract (05/03/21 - 04/30/22) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Troubleshoot Arnel's laptop access

Work Requested by: Guy Binoya

	Item	Serial Number	Notes

Arnel locked out of his laptop. Provide Bit locker key to unlock laptop. Reset Arnel's account password. Confirmed Arnel can log in to his laptop.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Arnel locked out of his laptop. Provide Bit locker key to unlock laptop. Reset Arnel's account password. Confirmed Arnel can log in to his laptop.	Kevin Hsueh	10/06/2021 05:00 pm	10/06/2021 05:32 pm	00:32

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
10/08/2021 09:36 am	Updated status to Closed	Jessica L.
10/08/2021 08:53 am	Updated status to Submitted for Invoicing	Chu H.
10/08/2021 08:53 am	Approved.	Chu H.
10/06/2021 05:34 pm	No Signature: Remote Support	Kevin H.
10/06/2021 05:34 pm	Updated status to Pending Approval	Kevin H.
10/06/2021 05:34 pm	Service Completed	Kevin H.
10/06/2021 05:33 pm	Check-out 10/06/2021 05:32 pm	Kevin H.
10/06/2021 05:33 pm	Work Order Tasks Added	Kevin H.
10/06/2021 05:33 pm	Updated status to Service Completed	Kevin H.
10/06/2021 05:32 pm	Check-in 10/06/2021 05:00 pm	Kevin H.
10/06/2021 05:31 pm	Updated status to Scheduled	Kevin H.
10/06/2021 05:31 pm	Assigned: Kevin Hsueh	Kevin H.
10/06/2021 05:31 pm	Created workorder.	Kevin H.

Filename
W38818