DSI WebApp

Customer/Point of Contact:

Roberts, Fowler & Visosky
Sophia Sanchez (671-646-1222)

Scheduled Date/Time:

11/03/2021, 04:00 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

RFVL.6005: Roberts Fowler & Visosky - Service Contract 2021

Rates:

Roberts Fowler & Visosky - Service Contract 2021 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

No

Print Name:

Date Signed:

slow server responses

Work Requested by: Sophia Sanchez

	Item	Serial Number	Notes

Reboot server. Server up 200+ days. high CPU and memory utilization

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Reboot server. Server up 200+ days. high CPU and memory utilization	Chu Hsieh	11/03/2021 04:00 pm	11/03/2021 05:00 pm	01:00

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
11/04/2021 04:11 pm	Updated status to Closed	Jessica L.
11/03/2021 06:10 pm	Updated status to Submitted for Invoicing	Chu H.
11/03/2021 06:10 pm	Approved.	Chu H.
11/03/2021 05:18 pm	No Signature: remote	Chu H.
11/03/2021 05:18 pm	Updated status to Pending Approval	Chu H.
11/03/2021 05:18 pm	Service Completed	Chu H.
11/03/2021 05:17 pm	Check-out 11/03/2021 05:00 pm	Chu H.
11/03/2021 05:17 pm	Work Order Tasks Added	Chu H.
11/03/2021 05:17 pm	Updated status to Service Completed	Chu H.
11/03/2021 05:16 pm	Check-in 11/03/2021 04:00 pm	Chu H.
11/03/2021 05:15 pm	Updated status to Scheduled	Chu H.
11/03/2021 05:15 pm	Assigned: Chu Hsieh	Chu H.
11/03/2021 05:15 pm	Created workorder.	Chu H.

Filename
W38875