DSI WebApp

W38883 Closed

Customer/Point of Contact:

Guam Shipyard
Cynthia Pizarro (1-671-648-1160)

Scheduled Date/Time:

11/08/2021, 11:30 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

MGC0.6012: Marianas Gas Corporation - Service Contract 2021

Rates:

Marianas Gas Corporation - Service Contract 2021 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Cynthia Pizarro

Date Signed:

11/08/2021

Work Requested

Troubleshoot Email Issues.

Work Requested by: Cynthia Pizarro

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

No external emails being received. Restart exchange services and no external emails being received. Restart server and SonicWALL ESA. confirmed both restarted. Emails are flowing properly now.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	No external emails being received. Restart exchange services and no external emails being received. Restart server and SonicWALL ESA. confirmed both restarted. Emails are flowing properly now.	Kevin Hsueh	11/08/2021 11:30 am	11/08/2021 12:25 pm	00:55

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
11/08/2021 04:22 pm	Updated status to Closed	Jessica L.
11/08/2021 01:37 pm	Updated status to Submitted for Invoicing	Chu H.
11/08/2021 01:37 pm	Approved.	Chu H.
11/08/2021 12:27 pm	Updated status to Pending Approval	Kevin H.
11/08/2021 12:27 pm	Service Completed	Kevin H.
11/08/2021 12:27 pm	Check-out 11/08/2021 12:25 pm	Kevin H.
11/08/2021 12:27 pm	Work Order Tasks Added	Kevin H.
11/08/2021 12:27 pm	Updated status to Service Completed	Kevin H.
11/08/2021 12:24 pm	Customer Signature Posted	Kevin H.
11/08/2021 12:23 pm	Arrived 11/08/2021 11:30 am	Kevin H.
11/08/2021 12:19 pm	Check-in 11/08/2021 11:30 am	Kevin H.
11/08/2021 12:11 pm	Updated status to Scheduled	Kevin H.
11/08/2021 12:11 pm	Assigned: Kevin Hsueh	Kevin H.
11/08/2021 12:11 pm	Created workorder.	Kevin H.

Attachments 1

Filename
W38883

Work Orders