DSI WebApp

W38899 Closed

Customer/Point of Contact:

JMC Equipment Rental
Mark Peredo (1-671-632-4596)

Scheduled Date/Time:

11/15/2021, 08:30 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

JMCE.6010: JMC Equipment - Service Contract 2021

Rates:

JMC Equipment - Service Contract 2021 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

0

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Troubleshoot emails.

Work Requested by: Mark Peredo

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

C: drive where Exchange database is located was full. Free up 10GB of disk space and restart Exchange services. Test send and received emails successfully.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	C: drive where Exchange database is located was full. Free up 10GB of disk space and restart Exchange services. Test send and received emails successfully.	Kevin Hsueh	11/15/2021 08:30 am	11/15/2021 09:02 am	00:32

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 17

Date/Time	Comment	Tech
11/15/2021 05:05 pm	Modified workorder.	Kevin H.
11/15/2021 05:05 pm	Updated scheduled date/time from 11/22/2021 08:30 am to: 11/15/2021 08:30 am	Kevin H.
11/15/2021 05:05 pm	Updated Estimated Service Time (hrs) to	Kevin H.
11/15/2021 02:26 pm	Updated status to Closed	Jessica L.
11/15/2021 12:04 pm	Updated status to Submitted for Invoicing	Chu H.
11/15/2021 12:04 pm	Approved.	Chu H.
11/15/2021 09:04 am	No Signature: Remote Support	Kevin H.
11/15/2021 09:04 am	Updated status to Pending Approval	Kevin H.
11/15/2021 09:04 am	Service Completed	Kevin H.
11/15/2021 09:04 am	Work Completed not Explained to Customer Reason:	Kevin H.
11/15/2021 09:03 am	Check-out 11/15/2021 09:02 am	Kevin H.
11/15/2021 09:03 am	Work Order Tasks Added	Kevin H.
11/15/2021 09:03 am	Updated status to Service Completed	Kevin H.
11/15/2021 08:55 am	Check-in 11/15/2021 08:30 am	Kevin H.
11/15/2021 08:45 am	Updated status to Scheduled	Kevin H.
11/15/2021 08:45 am	Assigned: Kevin Hsueh	Kevin H.
11/15/2021 08:45 am	Created workorder.	Kevin H.

Attachments 1

Filename
W38899

Work Orders