DSI WebApp

W38903 Closed

Customer/Point of Contact:

Fargo Pacific, Inc.
Guy Binoya

Scheduled Date/Time:

11/15/2021, 09:00 am

Service Type:

Remote

Charge Type:

Normal

Charge Code:

FARG.6001: Fargo Pacific - Service Contract (05/03/21 - 05/02/22)

Rates:

Fargo Pacific - Service Contract (05/03/21 - 04/30/22) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Troubleshoot QuickBooks

Work Requested by: Guy Binoya

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Remote Support with Guy Binoya. QuickBooks unable to open due to an update being detected. Run QuickBooks as administrator and download and install the QuickBooks update. Confirmed Guy Binoya can open and access QuickBooks company file after update completed.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Remote Support with Guy Binoya. QuickBooks unable to open due to an update being detected. Run QuickBooks as administrator and download and install the QuickBooks update. Confirmed Guy Binoya can open and access QuickBooks company file after update completed.	Kevin Hsueh	11/15/2021 09:00 am	11/15/2021 10:00 am	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
11/15/2021 05:05 pm	Updated status to Closed	Jessica L.
11/15/2021 05:02 pm	Updated status to Submitted for Invoicing	Chu H.
11/15/2021 05:02 pm	Approved.	Chu H.
11/15/2021 04:44 pm	No Signature: Remote Support	Kevin H.
11/15/2021 04:44 pm	Updated status to Pending Approval	Kevin H.
11/15/2021 04:44 pm	Service Completed	Kevin H.
11/15/2021 04:42 pm	Check-out 11/15/2021 10:00 am	Kevin H.
11/15/2021 04:42 pm	Work Order Tasks Added	Kevin H.
11/15/2021 04:42 pm	Updated status to Service Completed	Kevin H.
11/15/2021 04:41 pm	Check-in 11/15/2021 09:00 am	Kevin H.
11/15/2021 04:40 pm	Updated status to Scheduled	Kevin H.
11/15/2021 04:40 pm	Assigned: Kevin Hsueh	Kevin H.
11/15/2021 04:40 pm	Created workorder.	Kevin H.

Attachments 1

Filename
W38903

Work Orders