DSI WebApp

W38959 Closed

Customer/Point of Contact:

Guam Shipyard
Cynthia Pizarro (1-671-648-1160)

Scheduled Date/Time:

12/06/2021, 09:30 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

MGC0.6012: Marianas Gas Corporation - Service Contract 2021

Rates:

Marianas Gas Corporation - Service Contract 2021 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Bobbie Duenas

Date Signed:

12/06/2021

Work Requested

Troubleshoot Bobbi's IP Phone.

Work Requested by: Cynthia Pizarro

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Troubleshoot Bobbi's IP Phone. IP Phone does not power up properly. Electrical buzzing noise present. Replace IP Phone with a refurbished IP Phone from DSI. provision Bobbi's extension and perform test calls successfully.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Troubleshoot Bobbi's IP Phone. IP Phone does not power up properly. Electrical buzzing noise present. Replace IP Phone with a refurbished IP Phone from DSI. provision Bobbi's extension and perform test calls successfully.	Kevin Hsueh	12/06/2021 09:10 am	12/06/2021 09:51 am	00:41

Parts and Materials 1

	Item	Serial Number	Condition	Qty	Price	Amount
1	Yealink T32G	0015655A01B5	refurbished	1	50.00	50.00
TOTAL ($)						50.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
12/06/2021 04:27 pm	Updated status to Closed	Jessica L.
12/06/2021 12:05 pm	Updated status to Submitted for Invoicing	Chu H.
12/06/2021 12:05 pm	Approved.	Chu H.
12/06/2021 10:30 am	Updated status to Pending Approval	Kevin H.
12/06/2021 10:30 am	Service Completed	Kevin H.
12/06/2021 09:52 am	Check-out 12/06/2021 09:51 am	Kevin H.
12/06/2021 09:52 am	Work Order Tasks Added	Kevin H.
12/06/2021 09:52 am	Updated status to Service Completed	Kevin H.
12/06/2021 09:45 am	Customer Signature Posted	Kevin H.
12/06/2021 09:21 am	Arrived 12/06/2021 09:21 am	Kevin H.
12/06/2021 09:10 am	Check-in 12/06/2021 09:10 am	Kevin H.
12/06/2021 09:06 am	Updated status to Scheduled	Kevin H.
12/06/2021 09:06 am	Assigned: Kevin Hsueh	Kevin H.
12/06/2021 09:06 am	Created workorder.	Kevin H.

Attachments 1

Filename
W38959

Work Orders