DSI WebApp

W38967 Closed

Customer/Point of Contact:

Fargo Pacific, Inc.
Jay Park ((671)646-1771/3620)

Scheduled Date/Time:

12/07/2021, 09:00 am

Service Type:

Inhouse

Charge Type:

Normal

Charge Code:

FARG.6001: Fargo Pacific - Service Contract (05/03/21 - 05/02/22)

Rates:

Fargo Pacific - Service Contract (05/03/21 - 04/30/22) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

3

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Reprep HP Server.

Work Requested by: Jay Park

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 2

Summary of Tasks

Reinstallation of Windows Server 2019 and Update of necessary drivers was successfully done. Also installed necessary apps for the server (N-able, Shadow Protect, Image Manager).

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Backing up of 2TB of data is in progress	Charles Rafanan	12/07/2021 11:35 am	12/07/2021 12:35 pm	01:00
	2	Reconfigured RAID Drives Set up ( C Drive Remains as RAID 1 and other drives is now configured to RAID 5). Reinstallation of Windows Server 2019 and Update of necessary drivers was successfully done. Installed necessary apps for the server (N-able, Shadow Protect, Image Manager).	Charles Rafanan	12/08/2021 09:00 am	12/08/2021 11:00 am	02:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 16

Date/Time	Comment	Tech
12/10/2021 10:25 am	Updated status to Closed	Jessica L.
12/09/2021 05:42 pm	Updated status to Submitted for Invoicing	Chu H.
12/09/2021 05:42 pm	Approved.	Chu H.
12/08/2021 04:22 pm	Signature for Later: Will deliver server to customer	Charles R.
12/08/2021 04:22 pm	Updated status to Pending Approval	Charles R.
12/08/2021 04:22 pm	Service Completed	Charles R.
12/08/2021 04:19 pm	Check-out 12/08/2021 11:00 am	Charles R.
12/08/2021 04:19 pm	Work Order Tasks Added	Charles R.
12/08/2021 04:19 pm	Updated status to Service Completed	Charles R.
12/08/2021 09:34 am	Check-in 12/08/2021 09:00 am	Charles R.
12/07/2021 02:45 pm	Check-out 12/07/2021 12:30 pm	Charles R.
12/07/2021 02:45 pm	Updated status to In Progress	Charles R.
12/07/2021 11:36 am	Check-in 12/07/2021 11:35 am	Charles R.
12/07/2021 11:35 am	Updated status to Scheduled	Kevin H.
12/07/2021 11:35 am	Assigned: Charles Rafanan	Kevin H.
12/07/2021 11:35 am	Created workorder.	Kevin H.

Attachments 2

Filename
Items Received 01/01/1970 10:00 am
W38967

Work Orders