DSI WebApp

Customer/Point of Contact:

Roberts, Fowler & Visosky
Sophia Sanchez (671-646-1222)

Scheduled Date/Time:

12/08/2021, 01:25 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

RFVL.6005: Roberts Fowler & Visosky - Service Contract 2021

Rates:

Roberts Fowler & Visosky - Service Contract 2021 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

No

Print Name:

Date Signed:

Backup and connection dropping

Work Requested by: Sophia Sanchez

	Item	Serial Number	Notes

Switch at Sophia office failed. Microsoft Backup failed due to drive failure. TUESDAYS arcserve backup failed. Restore timeslip from Fridays backup

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Switch at Sophia office failed. Microsoft Backup failed due to drive failure. TUESDAYS arcserve backup failed. Restore timeslip from Fridays backup	Chu Hsieh	12/08/2021 11:15 am	12/08/2021 01:27 pm	02:12

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
12/08/2021 02:20 pm	Updated status to Closed	Jessica L.
12/08/2021 02:12 pm	Updated status to Submitted for Invoicing	Chu H.
12/08/2021 02:12 pm	Approved.	Chu H.
12/08/2021 02:12 pm	No Signature: Issue wo app	Chu H.
12/08/2021 02:12 pm	Updated status to Pending Approval	Chu H.
12/08/2021 02:12 pm	Service Completed	Chu H.
12/08/2021 01:29 pm	Check-out 12/08/2021 01:27 pm	Chu H.
12/08/2021 01:29 pm	Work Order Tasks Added	Chu H.
12/08/2021 01:29 pm	Updated status to Service Completed	Chu H.
12/08/2021 01:27 pm	Arrived 12/08/2021 11:15 am	Chu H.
12/08/2021 01:27 pm	Check-in 12/08/2021 11:15 am	Chu H.
12/08/2021 01:26 pm	Updated status to Pending Schedule	Chu H.
12/08/2021 01:26 pm	Assigned: Chu Hsieh	Chu H.
12/08/2021 01:26 pm	Created workorder.	Chu H.

Filename
W38968