DSI WebApp

W39003 Closed

Customer/Point of Contact:

Isa Dental
Linda Santos (1-671-646-7982)

Scheduled Date/Time:

12/16/2021, 02:00 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

IDC0.6011: Isa Dental - Service Contract 2021

Rates:

Isa Dental - Service Contract 2021 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Linda Santos

Date Signed:

12/21/2021

Work Requested

Setup SonicWALL TZ370

Work Requested by: Linda Santos

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 2

Summary of Tasks

Deliver and setup SonicWALL TZ370. confirmed internet can be browsed. Test send and receive emails successfully. Confirmed all gateway antivirus, IPS, and content filtering enabled.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Setup of SonicWALL TZ370 was successful. Updated firmware and Imported configuration from previous sonicwall. Scheduled for deliver and setup next week.	Charles Rafanan	12/16/2021 02:30 pm	12/16/2021 03:30 pm	01:00
	2	Deliver and setup SonicWALL TZ370. confirmed internet can be browsed. Test send and receive emails successfully. Confirmed all gateway antivirus, IPS, and content filtering enabled.	Charles Rafanan	12/21/2021 09:27 am	12/21/2021 10:25 am	00:58

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 16

Date/Time	Comment	Tech
12/21/2021 04:05 pm	Updated status to Closed	Jessica L.
12/21/2021 03:43 pm	Updated status to Submitted for Invoicing	Chu H.
12/21/2021 03:43 pm	Approved.	Chu H.
12/21/2021 10:40 am	Updated status to Pending Approval	Kevin H.
12/21/2021 10:40 am	Service Completed	Kevin H.
12/21/2021 10:38 am	Check-out 12/21/2021 10:25 am	Kevin H.
12/21/2021 10:38 am	Work Order Tasks Added	Kevin H.
12/21/2021 10:38 am	Updated status to Service Completed	Kevin H.
12/21/2021 10:34 am	Customer Signature Posted	Kevin H.
12/21/2021 09:27 am	Check-in 12/21/2021 09:27 am	Kevin H.
12/16/2021 04:29 pm	Check-out 12/16/2021 03:30 pm	Charles R.
12/16/2021 04:29 pm	Updated status to In Progress	Charles R.
12/16/2021 04:28 pm	Check-in 12/16/2021 02:30 pm	Charles R.
12/16/2021 04:27 pm	Updated status to Scheduled	Kevin H.
12/16/2021 04:27 pm	Assigned: Charles Rafanan	Kevin H.
12/16/2021 04:27 pm	Created workorder.	Kevin H.

Attachments 1

Filename
W39003

Work Orders