DSI WebApp

W39130 Closed

Customer/Point of Contact:

Guam Department of Education
Frank Leon Guerrero (671-300-1564/300-1247)

Scheduled Date/Time:

02/11/2022, 02:00 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

GDOE.5083: A&M PO 20211630-00 75in ActivPanel Install

Rates:

A&M PO 20211630-00 75in ActivPanel Install [TOTAL ANNUAL HOURS: 220]

Remaining Hours:

220

Est. Service Time (hrs):

0

Reference/PO #:

PO 20211630

Taken By:

Kylene Hsieh

Customer Signature:

Yes

Print Name:

Frank Leon Guerrero

Date Signed:

02/11/2022

Work Requested

- troubleshoot/reflash the factory image with attached PDF - get a video or photo of the image issue that was reported via the front HDMI port

Work Requested by: Frank Leon Guerrero

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

1. Installed firmware provided by promethean 2. Change laptops frequency

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	1. Installed firmware provided by promethean 2. Change laptops frequency	Deo Angelo Lim	02/11/2022 02:00 pm	02/11/2022 03:25 pm	01:25

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 18

Date/Time	Comment	Tech
02/14/2022 10:30 am	Updated status to Closed	Jessica L.
02/14/2022 08:40 am	Updated status to Submitted for Invoicing	Chu H.
02/14/2022 08:40 am	Approved.	Chu H.
02/11/2022 04:01 pm	Updated status to Pending Approval	Deo A.
02/11/2022 04:01 pm	Service Completed	Deo A.
02/11/2022 04:00 pm	Check-out 02/11/2022 03:25 pm	Deo A.
02/11/2022 04:00 pm	Work Order Tasks Added	Deo A.
02/11/2022 04:00 pm	Updated status to Service Completed	Deo A.
02/11/2022 03:18 pm	Customer Signature Posted	Deo A.
02/11/2022 02:39 pm	Arrived 02/11/2022 02:00 pm	Deo A.
02/11/2022 02:35 pm	Check-in 02/11/2022 02:00 pm	Deo A.
02/10/2022 02:29 pm	Work requested modified- - troubleshoot/reflash the factory image with attached PDF - get a video or photo of the image issue that was reported via the front HDMI port	Kylene H.
02/10/2022 02:26 pm	Modified workorder.	Kylene H.
02/10/2022 02:26 pm	Reference/PO Number modified to PO 20211630	Kylene H.
02/10/2022 02:26 pm	Updated Estimated Service Time (hrs) to	Kylene H.
02/10/2022 02:22 pm	Updated status to Scheduled	Kylene H.
02/10/2022 02:22 pm	Assigned: Deo Angelo Lim	Kylene H.
02/10/2022 02:22 pm	Created workorder.	Kylene H.

Attachments 1

Filename
W39130

Work Orders