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W39139 Closed

Customer/Point of Contact:

Taniguchi, Ruth, Makio Architects
Chona Cabedo (1-671-475-8772)

Scheduled Date/Time:

02/14/2022, 02:00 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

TRMA.6011: TRMA - Service Contract 2022

Rates:

TRMA - Service Contract 2022 [TOTAL MONTHLY HOURS: 8]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Chona Cabedo

Date Signed:

02/14/2022

Work Requested

Troubleshoot PDF issue for Dave's workstation.

Work Requested by: Chona Cabedo

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Adobe Acrobat 9 erroring when printing large Revit files. Work with Dave to use Micrsoft print to PDF. confirmed Microaoft print to PDF can print large revit files. Advised Chona that Adobe Acrobat DC subscriptions need to be purchased. DSI to provide TRMA options.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Adobe Acrobat 9 erroring when printing large Revit files. Work with Dave to use Micrsoft print to PDF. confirmed Microaoft print to PDF can print large revit files. Advised Chona that Adobe Acrobat DC subscriptions need to be purchased. DSI to provide TRMA options.	Kevin Hsueh	02/14/2022 01:42 pm	02/14/2022 02:20 pm	00:38

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
02/16/2022 11:06 am	Updated status to Closed	Jessica L.
02/16/2022 10:35 am	Updated status to Submitted for Invoicing	Chu H.
02/16/2022 10:35 am	Approved.	Chu H.
02/14/2022 02:22 pm	Updated status to Pending Approval	Kevin H.
02/14/2022 02:22 pm	Service Completed	Kevin H.
02/14/2022 02:21 pm	Check-out 02/14/2022 02:20 pm	Kevin H.
02/14/2022 02:21 pm	Work Order Tasks Added	Kevin H.
02/14/2022 02:21 pm	Updated status to Service Completed	Kevin H.
02/14/2022 02:18 pm	Customer Signature Posted	Kevin H.
02/14/2022 01:56 pm	Arrived 02/14/2022 01:56 pm	Kevin H.
02/14/2022 01:42 pm	Check-in 02/14/2022 01:42 pm	Kevin H.
02/14/2022 01:31 pm	Updated status to Scheduled	Kevin H.
02/14/2022 01:31 pm	Assigned: Kevin Hsueh	Kevin H.
02/14/2022 01:31 pm	Created workorder.	Kevin H.

Attachments 1

Filename
W39139

Work Orders