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W39179 Closed

Customer/Point of Contact:

Taniguchi, Ruth, Makio Architects
Mark Ruth (671-475-8772)

Scheduled Date/Time:

03/01/2022, 02:00 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

TRMA.6011: TRMA - Service Contract 2022

Rates:

TRMA - Service Contract 2022 [TOTAL MONTHLY HOURS: 8]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Mark Ruth

Date Signed:

03/01/2022

Work Requested

Troubleshoot Mark Ruth's laptop

Work Requested by: Mark Ruth

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Troubleshoot Mark's home internet issues. Check router and WiFi extender and confirmed no issues. Run speed tests and noted speeds of 2Mbps download and 0.5 Mbps upload. Speed is causing internet slowness and VPN slowness. Mark to contact GTA to see if any line or modem issues and to possibly upgrade his home internet speed.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Troubleshoot Mark's home internet issues. Check router and WiFi extender and confirmed no issues. Run speed tests and noted speeds of 2Mbps download and 0.5 Mbps upload. Speed is causing internet slowness and VPN slowness. Mark to contact GTA to see if any line or modem issues and to possibly upgrade his home internet speed.	Kevin Hsueh	03/01/2022 01:52 pm	03/01/2022 02:50 pm	00:58

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
03/02/2022 02:37 pm	Updated status to Closed	Jessica L.
03/02/2022 10:27 am	Updated status to Submitted for Invoicing	Chu H.
03/02/2022 10:27 am	Approved.	Chu H.
03/01/2022 03:41 pm	Updated status to Pending Approval	Kevin H.
03/01/2022 03:41 pm	Service Completed	Kevin H.
03/01/2022 03:32 pm	Check-out 03/01/2022 02:50 pm	Kevin H.
03/01/2022 03:32 pm	Work Order Tasks Added	Kevin H.
03/01/2022 03:32 pm	Updated status to Service Completed	Kevin H.
03/01/2022 02:44 pm	Customer Signature Posted	Kevin H.
03/01/2022 01:52 pm	Arrived 03/01/2022 01:52 pm	Kevin H.
03/01/2022 01:52 pm	Check-in 03/01/2022 01:52 pm	Kevin H.
03/01/2022 01:27 pm	Updated status to Scheduled	Kevin H.
03/01/2022 01:27 pm	Assigned: Kevin Hsueh	Kevin H.
03/01/2022 01:27 pm	Created workorder.	Kevin H.

Attachments 1

Filename
W39179

Work Orders