Printer was shown as offline on network. Printer was connected to a Print Server/Backup PC that was stuck in a sign out loop. We restarted the PC, which restored network connection. Test prints from multiple computers conducted, with no issue.
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Work Completed |
Technician |
Check-in |
Check-out |
Actual Hrs |
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1 |
Printer on and then restarted.
Printer was not network capable, and used a computer as a printing server to allow for networked printibg. Computer was found in a sign out loop, which likely blocked network access to printer.
Print Server computer was incredibly slow, enough so that a HDD replacement is suggested. HDD wss in a Logical RAID1, which Kevin said could complicate a replacement, so Chu may need to be involved.
Bottom paper tray was jammed but bypass tray allowed for successful printing from the computer and over network. |
Alyx Bradley
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04/06/2022 09:37 am |
04/06/2022 10:32 am |
00:55
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