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W39287 Closed

Customer/Point of Contact:

Taniguchi, Ruth, Makio Architects
Chona Cabedo (1-671-475-8772)

Scheduled Date/Time:

04/08/2022, 11:00 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

TRMA.6012: TRMA - Service Contract (04/01/22 - 03/31/23)

Rates:

TRMA - Service Contract (04/01/22 - 03/31/23) [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

SentinelOne reported infection to PC Desktop-MNO0138. Remotely Initiated a full scan on PC. Per Chona PC is located in Saipan and user had insert a thumb drive that contained infected files

Work Requested by: Chona Cabedo

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Remotely initiated full scan on PC and clear alert

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Remotely initiated full scan on PC and clear alert	Chu Hsieh	04/08/2022 11:00 am	04/08/2022 12:00 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
04/08/2022 01:31 pm	Updated status to Closed	Jessica L.
04/08/2022 12:21 pm	Updated status to Submitted for Invoicing	Chu H.
04/08/2022 12:21 pm	Approved.	Chu H.
04/08/2022 12:21 pm	No Signature: remote	Chu H.
04/08/2022 12:21 pm	Updated status to Pending Approval	Chu H.
04/08/2022 12:21 pm	Service Completed	Chu H.
04/08/2022 12:20 pm	Check-out 04/08/2022 12:00 pm	Chu H.
04/08/2022 12:20 pm	Work Order Tasks Added	Chu H.
04/08/2022 12:20 pm	Updated status to Service Completed	Chu H.
04/08/2022 12:19 pm	Check-in 04/08/2022 11:00 am	Chu H.
04/08/2022 12:18 pm	Updated status to Scheduled	Chu H.
04/08/2022 12:18 pm	Assigned: Chu Hsieh	Chu H.
04/08/2022 12:18 pm	Created workorder.	Chu H.

Attachments 1

Filename
W39287

Work Orders