DSI WebApp

Customer/Point of Contact:

Brooks Concepcion Law, P.C.
Lisa Brooks (1-671-472-6848)

Scheduled Date/Time:

04/18/2022, 10:55 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

BLAW.6001: Brooks - Service Contract (03/01/22 - 02/28/23)

Rates:

Brooks - Service Contract (03/01/22 - 02/28/23) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

No

Print Name:

Date Signed:

Users unable to change password

Work Requested by: Lisa Brooks

	Item	Serial Number	Notes

Remotely show Lisa how to change passwords on server active directory. Install updates on BCLSRV and EXCHSRV.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Remotely show Lisa how to change passwords on server active directory. Install updates on BCLSRV and EXCHSRV.	Chu Hsieh	04/18/2022 10:55 am	04/18/2022 11:30 am	00:35

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
04/20/2022 08:48 am	Updated status to Closed	Jessica L.
04/19/2022 12:08 pm	Updated status to Submitted for Invoicing	Chu H.
04/19/2022 12:08 pm	Approved.	Chu H.
04/19/2022 12:08 pm	No Signature: remote	Chu H.
04/19/2022 12:08 pm	Updated status to Pending Approval	Chu H.
04/19/2022 12:08 pm	Service Completed	Chu H.
04/19/2022 12:05 pm	Check-out 04/18/2022 11:30 am	Chu H.
04/19/2022 12:05 pm	Work Order Tasks Added	Chu H.
04/19/2022 12:05 pm	Updated status to Service Completed	Chu H.
04/19/2022 12:04 pm	Check-in 04/18/2022 10:55 am	Chu H.
04/19/2022 11:59 am	Updated status to Scheduled	Chu H.
04/19/2022 11:59 am	Assigned: Chu Hsieh	Chu H.
04/19/2022 11:59 am	Created workorder.	Chu H.

Filename
W39302