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W39321 Closed

Customer/Point of Contact:

Brooks Concepcion Law, P.C.
Lisa Brooks (1-671-472-6848)

Scheduled Date/Time:

04/28/2022, 09:30 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

BLAW.6001: Brooks - Service Contract (03/01/22 - 02/28/23)

Rates:

Brooks - Service Contract (03/01/22 - 02/28/23) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Lisa Brooks

Date Signed:

04/28/2022

Work Requested

Perform troubleshooting steps for PC Law software on Lisa's workstation using KB article from PC Law Support.

Work Requested by: Lisa Brooks

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Perform troubleshootinf steps for PC Law on Lisas workstation using PC Law KB article 000020494. Lisa to monitor for additional issues. Noticed PC Law has newer versions available (current version is 14.2.2). Sent email to PC Law account manager to inquire on upgrading to the latest PC Law version.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Perform troubleshootinf steps for PC Law on Lisas workstation using PC Law KB article 000020494. Lisa to monitor for additional issues. Noticed PC Law has newer versions available (current version is 14.2.2). Sent email to PC Law account manager to inquire on upgrading to the latest PC Law version.	Kevin Hsueh	04/28/2022 09:22 am	04/28/2022 10:00 am	00:38

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
04/29/2022 11:53 am	Updated status to Closed	Jessica L.
04/29/2022 11:24 am	Updated status to Submitted for Invoicing	Chu H.
04/29/2022 11:24 am	Approved.	Chu H.
04/28/2022 10:02 am	Updated status to Pending Approval	Kevin H.
04/28/2022 10:02 am	Service Completed	Kevin H.
04/28/2022 10:01 am	Check-out 04/28/2022 10:00 am	Kevin H.
04/28/2022 10:01 am	Work Order Tasks Added	Kevin H.
04/28/2022 10:01 am	Updated status to Service Completed	Kevin H.
04/28/2022 09:55 am	Customer Signature Posted	Kevin H.
04/28/2022 09:22 am	Arrived 04/28/2022 09:22 am	Kevin H.
04/28/2022 09:22 am	Check-in 04/28/2022 09:22 am	Kevin H.
04/28/2022 08:59 am	Updated status to Scheduled	Kevin H.
04/28/2022 08:59 am	Assigned: Kevin Hsueh	Kevin H.
04/28/2022 08:59 am	Created workorder.	Kevin H.

Attachments 1

Filename
W39321

Work Orders