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W39369 Closed

Customer/Point of Contact:

Brooks Concepcion Law, P.C.
Lisa Brooks (1-671-472-6848)

Scheduled Date/Time:

05/11/2022, 03:30 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

BLAW.6001: Brooks - Service Contract (03/01/22 - 02/28/23)

Rates:

Brooks - Service Contract (03/01/22 - 02/28/23) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Lisa Brooks

Date Signed:

05/11/2022

Work Requested

Troubleshoot PC Law on Georgette's workstation.

Work Requested by: Lisa Brooks

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Reinstall PC Law on Georgette's workstation. Test login with Georgette successfully after reinstallation. Create new ticket with PC Law support regarding emailing invoice issue. Same issue from previous tickets. Install server updates thats were downloaded. Installation in progress and server will restart after active working hours.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Reinstall PC Law on Georgette's workstation. Test login with Georgette successfully after reinstallation. Create new ticket with PC Law support regarding emailing invoice issue. Same issue from previous tickets. Install server updates thats were downloaded. Installation in progress and server will restart after active working hours.	Kevin Hsueh	05/11/2022 02:34 pm	05/11/2022 03:10 pm	00:36

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
05/12/2022 02:58 pm	Updated status to Closed	Jessica L.
05/11/2022 03:44 pm	Updated status to Submitted for Invoicing	Chu H.
05/11/2022 03:44 pm	Approved.	Chu H.
05/11/2022 03:10 pm	Updated status to Pending Approval	Kevin H.
05/11/2022 03:10 pm	Service Completed	Kevin H.
05/11/2022 03:09 pm	Check-out 05/11/2022 03:10 pm	Kevin H.
05/11/2022 03:09 pm	Work Order Tasks Added	Kevin H.
05/11/2022 03:09 pm	Updated status to Service Completed	Kevin H.
05/11/2022 02:59 pm	Customer Signature Posted	Kevin H.
05/11/2022 02:34 pm	Arrived 05/11/2022 02:34 pm	Kevin H.
05/11/2022 02:34 pm	Check-in 05/11/2022 02:34 pm	Kevin H.
05/11/2022 10:57 am	Updated status to Scheduled	Kevin H.
05/11/2022 10:57 am	Assigned: Kevin Hsueh	Kevin H.
05/11/2022 10:57 am	Created workorder.	Kevin H.

Attachments 1

Filename
W39369

Work Orders