DSI WebApp

W39372 Closed

Customer/Point of Contact:

Isa Dental
Linda Santos (1-671-646-7982)

Scheduled Date/Time:

05/12/2022, 02:00 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

IDC0.6013: Isa Dental - Service Contract (03/01/22 - 02/28/23)

Rates:

Isa Dental - Service Contract (03/01/22 - 02/28/23) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Linda Santos

Date Signed:

05/12/2022

Work Requested

Troubleshoot internet issues

Work Requested by: Linda Santos

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Internet down. LAN access to servers and printers up. Reboot GTA Modem and confirmed GTA Modem resynced. Check and confirmed internet access is back up after GTA Modem was rebooted. Confirmed with Linda vendor web portals can be accessed.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Internet down. LAN access to servers and printers up. Reboot GTA Modem and confirmed GTA Modem resynced. Check and confirmed internet access is back up after GTA Modem was rebooted. Confirmed with Linda vendor web portals can be accessed.	Kevin Hsueh	05/12/2022 01:52 pm	05/12/2022 02:37 pm	00:45

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
05/12/2022 03:01 pm	Updated status to Closed	Jessica L.
05/12/2022 02:41 pm	Updated status to Submitted for Invoicing	Chu H.
05/12/2022 02:41 pm	Approved.	Chu H.
05/12/2022 02:39 pm	Updated status to Pending Approval	Kevin H.
05/12/2022 02:39 pm	Service Completed	Kevin H.
05/12/2022 02:38 pm	Check-out 05/12/2022 02:37 pm	Kevin H.
05/12/2022 02:38 pm	Work Order Tasks Added	Kevin H.
05/12/2022 02:38 pm	Updated status to Service Completed	Kevin H.
05/12/2022 02:20 pm	Customer Signature Posted	Kevin H.
05/12/2022 02:07 pm	Arrived 05/12/2022 02:07 pm	Kevin H.
05/12/2022 01:52 pm	Check-in 05/12/2022 01:52 pm	Kevin H.
05/12/2022 01:31 pm	Updated status to Scheduled	Kevin H.
05/12/2022 01:31 pm	Assigned: Kevin Hsueh	Kevin H.
05/12/2022 01:31 pm	Created workorder.	Kevin H.

Attachments 1

Filename
W39372

Work Orders