DSI WebApp

W39502 Closed

Customer/Point of Contact:

Isa Dental
Linda Santos (1-671-646-7982)

Scheduled Date/Time:

06/22/2022, 06:30 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

IDC0.6013: Isa Dental - Service Contract (03/01/22 - 02/28/23)

Rates:

Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

0

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Provide GTA isa dental PPPoE information.

Work Requested by: Linda Santos

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

GTA reset ISA Dental PPPoE information. Provide correct info to GTA. GTA advised changes made. test access emails and server successfully. network back up.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	GTA reset ISA Dental PPPoE information. Provide correct info to GTA. GTA advised changes made. test access emails and server successfully. network back up.	Kevin Hsueh	06/22/2022 06:30 pm	06/22/2022 07:16 pm	00:46

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 18

Date/Time	Comment	Tech
06/23/2022 09:24 am	Updated status to Closed	Jessica L.
06/22/2022 07:54 pm	Updated status to Submitted for Invoicing	Chu H.
06/22/2022 07:54 pm	Approved.	Chu H.
06/22/2022 07:19 pm	No Signature: Remote Support	Kevin H.
06/22/2022 07:19 pm	Updated status to Pending Approval	Kevin H.
06/22/2022 07:19 pm	Service Completed	Kevin H.
06/22/2022 07:19 pm	Work Completed not Explained to Customer Reason:	Kevin H.
06/22/2022 07:18 pm	Modified workorder.	Kevin H.
06/22/2022 07:18 pm	Service Type modified to Remote	Kevin H.
06/22/2022 07:18 pm	Updated Estimated Service Time (hrs) to	Kevin H.
06/22/2022 07:17 pm	Check-out 06/22/2022 07:16 pm	Kevin H.
06/22/2022 07:17 pm	Work Order Tasks Added	Kevin H.
06/22/2022 07:17 pm	Updated status to Service Completed	Kevin H.
06/22/2022 07:16 pm	Arrived 06/22/2022 06:30 pm	Kevin H.
06/22/2022 07:16 pm	Check-in 06/22/2022 06:30 pm	Kevin H.
06/22/2022 07:15 pm	Updated status to Scheduled	Kevin H.
06/22/2022 07:15 pm	Assigned: Kevin Hsueh	Kevin H.
06/22/2022 07:15 pm	Created workorder.	Kevin H.

Attachments 1

Filename
W39502

Work Orders