W39520   Closed

07/01/2022, 08:30 am   
Onsite
Service Contract
JMCE.6012: JMC Equipment - Service Contract (05/01/22 - 04/30/23)
JMC Equipment - Service Contract (05/01/22 - 04/30/23) [TOTAL ANNUAL HOURS: 2]
2
1
Kevin Hsueh
Yes
Mark Peredo
07/01/2022

Work Requested

Troubleshoot Mark's IP Phone
Work Requested by: Mark Peredo

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Mark's IP Phone not registering his extension properly. Check and confirmed IP: 192.168.2.85 is not blacklistes. Factory reset and reprovision IP Phone successfully. Perform test calls with no issues.
Work Completed Technician Check-in Check-out Actual Hrs
1 Mark's IP Phone not registering his extension properly. Check and confirmed IP: 192.168.2.85 is not blacklistes. Factory reset and reprovision IP Phone successfully. Perform test calls with no issues. Kevin Hsueh
07/01/2022 08:10 am 07/01/2022 08:35 am 00:25

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
07/01/2022 03:12 pm Updated status to Closed Jessica L.
07/01/2022 02:56 pm Updated status to Submitted for Invoicing Chu H.
07/01/2022 02:56 pm Approved. Chu H.
07/01/2022 08:37 am Updated status to Pending Approval Kevin H.
07/01/2022 08:37 am Service Completed Kevin H.
07/01/2022 08:36 am Check-out 07/01/2022 08:35 am Kevin H.
07/01/2022 08:36 am Work Order Tasks Added Kevin H.
07/01/2022 08:36 am Updated status to Service Completed Kevin H.
07/01/2022 08:33 am Customer Signature Posted Kevin H.
07/01/2022 08:16 am Arrived 07/01/2022 08:16 am Kevin H.
07/01/2022 08:10 am Check-in 07/01/2022 08:10 am Kevin H.
07/01/2022 08:01 am Updated status to Scheduled Kevin H.
07/01/2022 08:01 am Assigned: Kevin Hsueh Kevin H.
07/01/2022 08:01 am Created workorder. Kevin H.

Attachments 1

Filename
W39520