DSI WebApp

W39520 Closed

Customer/Point of Contact:

JMC Equipment Rental
Mark Peredo (1-671-632-4596)

Scheduled Date/Time:

07/01/2022, 08:30 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

JMCE.6012: JMC Equipment - Service Contract (05/01/22 - 04/30/23)

Rates:

JMC Equipment - Service Contract (05/01/22 - 04/30/23) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Mark Peredo

Date Signed:

07/01/2022

Work Requested

Troubleshoot Mark's IP Phone

Work Requested by: Mark Peredo

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Mark's IP Phone not registering his extension properly. Check and confirmed IP: 192.168.2.85 is not blacklistes. Factory reset and reprovision IP Phone successfully. Perform test calls with no issues.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Mark's IP Phone not registering his extension properly. Check and confirmed IP: 192.168.2.85 is not blacklistes. Factory reset and reprovision IP Phone successfully. Perform test calls with no issues.	Kevin Hsueh	07/01/2022 08:10 am	07/01/2022 08:35 am	00:25

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
07/01/2022 03:12 pm	Updated status to Closed	Jessica L.
07/01/2022 02:56 pm	Updated status to Submitted for Invoicing	Chu H.
07/01/2022 02:56 pm	Approved.	Chu H.
07/01/2022 08:37 am	Updated status to Pending Approval	Kevin H.
07/01/2022 08:37 am	Service Completed	Kevin H.
07/01/2022 08:36 am	Check-out 07/01/2022 08:35 am	Kevin H.
07/01/2022 08:36 am	Work Order Tasks Added	Kevin H.
07/01/2022 08:36 am	Updated status to Service Completed	Kevin H.
07/01/2022 08:33 am	Customer Signature Posted	Kevin H.
07/01/2022 08:16 am	Arrived 07/01/2022 08:16 am	Kevin H.
07/01/2022 08:10 am	Check-in 07/01/2022 08:10 am	Kevin H.
07/01/2022 08:01 am	Updated status to Scheduled	Kevin H.
07/01/2022 08:01 am	Assigned: Kevin Hsueh	Kevin H.
07/01/2022 08:01 am	Created workorder.	Kevin H.

Attachments 1

Filename
W39520

Work Orders