DSI WebApp

W39540 Closed

Customer/Point of Contact:

Micronesian Divers Association
Lee Webber (1-671-479-4646)

Scheduled Date/Time:

07/07/2022, 02:00 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

MDA0.6008: Micronesian Divers Association - Service Contract 2022

Rates:

Micronesian Divers Association - Service Contract 2022 [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Setup SonicWALL Hosted Email Security appliance.

Work Requested by: Lee Webber

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 2

Summary of Tasks

Ed Cruz (Lead Design) emailed at 5:30am that he had updated/created the required DNS records. Login to MDA Server and update Exchange outbound SMTP settings. Restart Exchange services. Test send and receive emails successfully with no issues. Logged in to SonicWALL Hosted Email Security appliance and confirmed appliance is running properly.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Setup SonicWALL Hosted Email Security appliance. Provide DNS records that need to be updated/created to Ed Cruz (Lead Design).	Kevin Hsueh	07/07/2022 02:00 pm	07/07/2022 03:00 pm	01:00
	2	Ed Cruz (Lead Design) emailed at 5:30am that he had updated/created the required DNS records. Login to MDA Server and update Exchange outbound SMTP settings. Restart Exchange services. Test send and receive emails successfully with no issues. Logged in to SonicWALL Hosted Email Security appliance and confirmed appliance is running properly.	Kevin Hsueh	07/08/2022 06:00 am	07/08/2022 07:00 am	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 16

Date/Time	Comment	Tech
07/12/2022 09:43 am	Updated status to Closed	Jessica L.
07/12/2022 08:45 am	Updated status to Submitted for Invoicing	Chu H.
07/12/2022 08:45 am	Approved.	Chu H.
07/08/2022 09:00 am	No Signature: Remote Support	Kevin H.
07/08/2022 09:00 am	Updated status to Pending Approval	Kevin H.
07/08/2022 09:00 am	Service Completed	Kevin H.
07/08/2022 08:59 am	Check-out 07/08/2022 07:00 am	Kevin H.
07/08/2022 08:59 am	Work Order Tasks Added	Kevin H.
07/08/2022 08:59 am	Updated status to Service Completed	Kevin H.
07/08/2022 08:57 am	Check-in 07/08/2022 06:00 am	Kevin H.
07/08/2022 08:57 am	Check-out 07/07/2022 03:00 pm	Kevin H.
07/08/2022 08:57 am	Updated status to In Progress	Kevin H.
07/08/2022 08:56 am	Check-in 07/07/2022 02:00 pm	Kevin H.
07/08/2022 08:55 am	Updated status to Scheduled	Kevin H.
07/08/2022 08:55 am	Assigned: Kevin Hsueh	Kevin H.
07/08/2022 08:55 am	Created workorder.	Kevin H.

Attachments 1

Filename
W39540

Work Orders