DSI WebApp

W39568 Closed

Customer/Point of Contact:

JMC Equipment Rental
Corey Paulino

Scheduled Date/Time:

07/25/2022, 08:30 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

JMCE.6012: JMC Equipment - Service Contract (05/01/22 - 04/30/23)

Rates:

JMC Equipment - Service Contract (05/01/22 - 04/30/23) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Re-key SSL certificate for remote.mcpgroupgu.com

Work Requested by: Corey Paulino

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Per Corey, emails not being received on mobile phones. Error states SSL Certificate is not valid. Check remote.mcpgroupgu.com SSL Certificate and noted SSL Certificate is not valid. SSL Certificate has not expired (valid till July 2023). Login to GoDaddy portal and re-key SSL Certificate. Download and install re-keyed SSL Certificate on JBSRV. Confirmed SSL Certificate shows valid now after the re-key.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Per Corey, emails not being received on mobile phones. Error states SSL Certificate is not valid. Check remote.mcpgroupgu.com SSL Certificate and noted SSL Certificate is not valid. SSL Certificate has not expired (valid till July 2023). Login to GoDaddy portal and re-key SSL Certificate. Download and install re-keyed SSL Certificate on JBSRV. Confirmed SSL Certificate shows valid now after the re-key.	Kevin Hsueh	07/25/2022 08:30 am	07/25/2022 09:04 am	00:34

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
07/25/2022 03:42 pm	Updated status to Closed	Jessica L.
07/25/2022 03:29 pm	Updated status to Submitted for Invoicing	Chu H.
07/25/2022 03:29 pm	Approved.	Chu H.
07/25/2022 09:13 am	No Signature: Remote Support	Kevin H.
07/25/2022 09:13 am	Updated status to Pending Approval	Kevin H.
07/25/2022 09:13 am	Service Completed	Kevin H.
07/25/2022 09:05 am	Check-out 07/25/2022 09:04 am	Kevin H.
07/25/2022 09:05 am	Work Order Tasks Added	Kevin H.
07/25/2022 09:05 am	Updated status to Service Completed	Kevin H.
07/25/2022 09:00 am	Check-in 07/25/2022 08:30 am	Kevin H.
07/25/2022 08:54 am	Updated status to Scheduled	Kevin H.
07/25/2022 08:54 am	Assigned: Kevin Hsueh	Kevin H.
07/25/2022 08:54 am	Created workorder.	Kevin H.

Attachments 1

Filename
W39568

Work Orders