DSI WebApp

Customer/Point of Contact:

Guam Department of Education
Francis Santos

Scheduled Date/Time:

08/30/2022, 09:00 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.5007: Promethean Firmware Updates 2022

Rates:

Promethean Firmware Updates 2022 [TOTAL ANNUAL HOURS: 200]

Remaining Hours:

0

Est. Service Time (hrs):

3

Reference/PO #:

Taken By:

Kylene Hsieh

Customer Signature:

No

Print Name:

Date Signed:

conduct firmware updates for iLearn Academy

Work Requested by: Francis Santos

	Item	Serial Number	Notes

Firmware update assistance

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Firmware update assistance	KaeAna Dee Camacho	08/30/2022 09:00 am	08/30/2022 11:00 am	02:00

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
09/01/2022 05:07 pm	Updated status to Closed	Jessica L.
09/01/2022 09:13 am	Updated status to Submitted for Invoicing	Chu H.
09/01/2022 09:13 am	Approved.	Chu H.
08/30/2022 12:24 pm	No Signature: Customer unavailable to sign	KaeAna D.
08/30/2022 12:24 pm	Updated status to Pending Approval	KaeAna D.
08/30/2022 12:24 pm	Service Completed	KaeAna D.
08/30/2022 12:23 pm	Check-out 08/30/2022 11:00 am	KaeAna D.
08/30/2022 12:23 pm	Work Order Tasks Added	KaeAna D.
08/30/2022 12:23 pm	Updated status to Service Completed	KaeAna D.
08/30/2022 12:22 pm	Customer Signature Posted	KaeAna D.
08/30/2022 12:22 pm	Arrived 08/30/2022 09:00 am	KaeAna D.
08/30/2022 12:21 pm	Check-in 08/30/2022 09:00 am	KaeAna D.
08/29/2022 01:55 pm	Updated status to Scheduled	Kylene H.
08/29/2022 01:55 pm	Assigned: KaeAna Dee Camacho	Kylene H.
08/29/2022 01:55 pm	Created workorder.	Kylene H.

Filename
W39690