DSI WebApp

Customer/Point of Contact:

Guam Department of Education
Francis Santos

Scheduled Date/Time:

09/20/2022, 12:40 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.5007: Promethean Firmware Updates 2022

Rates:

Promethean Firmware Updates 2022 [TOTAL ANNUAL HOURS: 200]

Remaining Hours:

0

Est. Service Time (hrs):

3

Reference/PO #:

Taken By:

KaeAna Dee Camacho

Customer Signature:

No

Print Name:

Date Signed:

manually update firmware for panels at Okkodo

Work Requested by: Francis Santos

	Item	Serial Number	Notes

firmware updates for Okkodo

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	firmware updates for Okkodo	KaeAna Dee Camacho	09/20/2022 12:40 pm	09/20/2022 01:40 pm	01:00

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
09/22/2022 03:04 pm	Updated status to Closed	Jessica L.
09/22/2022 01:23 pm	Updated status to Submitted for Invoicing	Chu H.
09/22/2022 01:23 pm	Approved.	Chu H.
09/21/2022 09:16 am	Return Service: Work Order Created #39769	KaeAna D.
09/21/2022 09:16 am	Updated status to Pending Approval	KaeAna D.
09/21/2022 09:15 am	Signature for Later: customer unavailable	KaeAna D.
09/21/2022 09:15 am	Service Completed	KaeAna D.
09/21/2022 09:15 am	Additional part/service required.	KaeAna D.
09/21/2022 09:15 am	Return service required.	KaeAna D.
09/21/2022 09:15 am	Work not Completed Reason: Not enough time to complete updates before end of school day. Staff requested to return Thursday morning	KaeAna D.
09/21/2022 09:13 am	Check-out 09/20/2022 01:40 pm	KaeAna D.
09/21/2022 09:13 am	Work Order Tasks Added	KaeAna D.
09/21/2022 09:13 am	Updated status to Service Completed	KaeAna D.
09/21/2022 09:12 am	Arrived 09/20/2022 12:40 pm	KaeAna D.
09/21/2022 09:12 am	Check-in 09/20/2022 12:40 pm	KaeAna D.
09/21/2022 09:11 am	Updated status to Scheduled	KaeAna D.
09/21/2022 09:11 am	Assigned: KaeAna Dee Camacho	KaeAna D.
09/21/2022 09:11 am	Created workorder.	KaeAna D.

Filename
W39768