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W39907 Closed

Customer/Point of Contact:

JMC Equipment Rental
Mark Peredo (1-671-632-4596)

Scheduled Date/Time:

11/22/2022, 01:30 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

JMCE.6012: JMC Equipment - Service Contract (05/01/22 - 04/30/23)

Rates:

JMC Equipment - Service Contract (05/01/22 - 04/30/23) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Mark Peredo

Date Signed:

11/22/2022

Work Requested

Internet Down.

Work Requested by: Mark Peredo

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

GTA Modem is down. Only 1 pair in the bonded line was syncing. Contact GTA and GTA NOC broke the bondend pairs and now modem is up at half speed. Test Exchange emails ok. Per GTA, TT #770606 created for Monday to repair the bonded pair.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	GTA Modem is down. Only 1 pair in the bonded line was syncing. Contact GTA and GTA NOC broke the bondend pairs and now modem is up at half speed. Test Exchange emails ok. Per GTA, TT #770606 created for Monday to repair the bonded pair.	Kevin Hsueh	11/22/2022 01:08 pm	11/22/2022 01:44 pm	00:36

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
11/23/2022 08:49 am	Updated status to Closed	Jessica L.
11/23/2022 08:35 am	Updated status to Submitted for Invoicing	Chu H.
11/23/2022 08:35 am	Approved.	Chu H.
11/22/2022 01:47 pm	Updated status to Pending Approval	Kevin H.
11/22/2022 01:47 pm	Service Completed	Kevin H.
11/22/2022 01:46 pm	Check-out 11/22/2022 01:44 pm	Kevin H.
11/22/2022 01:46 pm	Work Order Tasks Added	Kevin H.
11/22/2022 01:46 pm	Updated status to Service Completed	Kevin H.
11/22/2022 01:43 pm	Customer Signature Posted	Kevin H.
11/22/2022 01:12 pm	Arrived 11/22/2022 01:12 pm	Kevin H.
11/22/2022 01:08 pm	Check-in 11/22/2022 01:08 pm	Kevin H.
11/22/2022 12:40 pm	Updated status to Scheduled	Kevin H.
11/22/2022 12:40 pm	Assigned: Kevin Hsueh	Kevin H.
11/22/2022 12:40 pm	Created workorder.	Kevin H.

Attachments 1

Filename
W39907

Work Orders