DSI WebApp

W39914 Closed

Customer/Point of Contact:

Fargo Pacific, Inc.
Marta Lewis

Scheduled Date/Time:

11/29/2022, 10:30 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

FARG.6002: Fargo Pacific - Service Contract (05/05/22 - 05/04/23)

Rates:

Fargo Pacific - Service Contract (05/05/22 - 05/04/23) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Marta locked out of her workstation

Work Requested by: Marta Lewis

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Marta locked out of her workstation. Walked Marta through entering the required bit locker key. Reset Marta's user profile password. Test login with Marta and Marta confirmed she is now able to login to her workstation.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Marta locked out of her workstation. Walked Marta through entering the required bit locker key. Reset Marta's user profile password. Test login with Marta and Marta confirmed she is now able to login to her workstation.	Kevin Hsueh	11/29/2022 10:30 am	11/29/2022 11:03 am	00:33

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
11/30/2022 08:50 am	Updated status to Closed	Jessica L.
11/30/2022 08:37 am	Updated status to Submitted for Invoicing	Chu H.
11/30/2022 08:37 am	Approved.	Chu H.
11/29/2022 11:16 am	No Signature: Remote Support	Kevin H.
11/29/2022 11:16 am	Updated status to Pending Approval	Kevin H.
11/29/2022 11:16 am	Service Completed	Kevin H.
11/29/2022 11:12 am	Check-out 11/29/2022 11:03 am	Kevin H.
11/29/2022 11:12 am	Work Order Tasks Added	Kevin H.
11/29/2022 11:12 am	Updated status to Service Completed	Kevin H.
11/29/2022 11:02 am	Check-in 11/29/2022 10:30 am	Kevin H.
11/29/2022 11:01 am	Updated status to Scheduled	Kevin H.
11/29/2022 11:01 am	Assigned: Kevin Hsueh	Kevin H.
11/29/2022 11:01 am	Created workorder.	Kevin H.

Attachments 1

Filename
W39914

Work Orders