DSI WebApp

W39925 Closed

Customer/Point of Contact:

Taniguchi, Ruth, Makio Architects
Melet Santos (671-475-8772)

Scheduled Date/Time:

12/01/2022, 01:46 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

TRMA.6012: TRMA - Service Contract (04/01/22 - 03/31/23)

Rates:

TRMA - Service Contract (04/01/22 - 03/31/23) [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Melet Santos

Date Signed:

12/01/2022

Work Requested

Troubleshoot Melet's laptop

Work Requested by: Melet Santos

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Melet unable to access start menu on her laptop. login using a different profile and no issues. Proceed to recreate Melet profile on laptop. Start menu opens on new profile. Transfer all data from old profile to new profile. Setup Outlook, Network printers and VPN connection.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Melet unable to access start menu on her laptop. login using a different profile and no issues. Proceed to recreate Melet profile on laptop. Start menu opens on new profile. Transfer all data from old profile to new profile. Setup Outlook, Network printers and VPN connection.	Kevin Hsueh	12/01/2022 01:47 pm	12/01/2022 03:35 pm	01:48

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
12/02/2022 05:11 pm	Updated status to Closed	Jessica L.
12/02/2022 04:12 pm	Updated status to Submitted for Invoicing	.
12/02/2022 04:12 pm	Approved.	.
12/01/2022 03:38 pm	Updated status to Pending Approval	Kevin H.
12/01/2022 03:38 pm	Service Completed	Kevin H.
12/01/2022 03:36 pm	Check-out 12/01/2022 03:35 pm	Kevin H.
12/01/2022 03:36 pm	Work Order Tasks Added	Kevin H.
12/01/2022 03:36 pm	Updated status to Service Completed	Kevin H.
12/01/2022 03:34 pm	Customer Signature Posted	Kevin H.
12/01/2022 01:50 pm	Arrived 12/01/2022 01:50 pm	Kevin H.
12/01/2022 01:47 pm	Check-in 12/01/2022 01:47 pm	Kevin H.
12/01/2022 01:46 pm	Updated status to Scheduled	Kevin H.
12/01/2022 01:46 pm	Assigned: Kevin Hsueh	Kevin H.
12/01/2022 01:46 pm	Created workorder.	Kevin H.

Attachments 1

Filename
W39925

Work Orders