DSI WebApp

W39934 Closed

Customer/Point of Contact:

Isa Dental
Linda Santos (1-671-646-7982)

Scheduled Date/Time:

12/05/2022, 11:15 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

IDC0.6013: Isa Dental - Service Contract (03/01/22 - 02/28/23)

Rates:

Isa Dental - Service Contract (03/01/22 - 02/28/23) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Linda Santos

Date Signed:

12/05/2022

Work Requested

Troubleshoot network

Work Requested by: Linda Santos

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Kyocera printer at front desk down. Noted print queue on front desk workstations were stuck. Restart print spooler service and delete stuck jobs. Reinstall printer and perform test prints successfully.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Kyocera printer at front desk down. Noted print queue on front desk workstations were stuck. Restart print spooler service and delete stuck jobs. Reinstall printer and perform test prints successfully.	Kevin Hsueh	12/05/2022 11:15 am	12/05/2022 12:02 pm	00:47

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 15

Date/Time	Comment	Tech
12/05/2022 04:44 pm	Updated status to Closed	Jessica L.
12/05/2022 04:05 pm	Updated status to Submitted for Invoicing	Chu H.
12/05/2022 04:05 pm	Approved.	Chu H.
12/05/2022 12:04 pm	Updated status to Pending Approval	Kevin H.
12/05/2022 12:04 pm	Service Completed	Kevin H.
12/05/2022 12:03 pm	Check-out 12/05/2022 12:02 pm	Kevin H.
12/05/2022 12:03 pm	Work Order Tasks Added	Kevin H.
12/05/2022 12:03 pm	Updated status to Service Completed	Kevin H.
12/05/2022 11:58 am	Customer Signature Posted	Kevin H.
12/05/2022 11:58 am	Customer Signature Posted	Kevin H.
12/05/2022 11:27 am	Arrived 12/05/2022 11:27 am	Kevin H.
12/05/2022 11:27 am	Check-in 12/05/2022 11:15 am	Kevin H.
12/05/2022 11:26 am	Updated status to Scheduled	Kevin H.
12/05/2022 11:26 am	Assigned: Kevin Hsueh	Kevin H.
12/05/2022 11:26 am	Created workorder.	Kevin H.

Attachments 1

Filename
W39934

Work Orders