DSI WebApp

W40023 Closed

Customer/Point of Contact:

Brooks Concepcion Law, P.C.
Lisa Brooks (1-671-472-6848)

Scheduled Date/Time:

01/12/2023, 04:00 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

BLAW.6001: Brooks - Service Contract (03/01/22 - 02/28/23)

Rates:

Brooks - Service Contract (03/01/22 - 02/28/23) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Restart APPSRV. Add Velma to bclcollection@guamlaw.net distribution group.

Work Requested by: Lisa Brooks

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Lisa reported that Debtmaster access was sluggish. Reboot APPSRV where Debtmaster host is installed. Added Velma@guamlaw.net to bclcollection@guamlaw.net email distribution group. Sent a separate email to Lisa to inform of completion.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Lisa reported that Debtmaster access was sluggish. Reboot APPSRV where Debtmaster host is installed. Added Velma@guamlaw.net to bclcollection@guamlaw.net email distribution group. Sent a separate email to Lisa to inform of completion.	Kevin Hsueh	01/12/2023 04:00 pm	01/12/2023 05:00 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
01/13/2023 09:13 am	Updated status to Closed	Jessica L.
01/12/2023 05:36 pm	Updated status to Submitted for Invoicing	Chu H.
01/12/2023 05:36 pm	Approved.	Chu H.
01/12/2023 05:08 pm	No Signature: Remote Support	Kevin H.
01/12/2023 05:08 pm	Updated status to Pending Approval	Kevin H.
01/12/2023 05:08 pm	Service Completed	Kevin H.
01/12/2023 05:05 pm	Check-out 01/12/2023 05:00 pm	Kevin H.
01/12/2023 05:05 pm	Work Order Tasks Added	Kevin H.
01/12/2023 05:05 pm	Updated status to Service Completed	Kevin H.
01/12/2023 05:04 pm	Check-in 01/12/2023 04:00 pm	Kevin H.
01/12/2023 05:02 pm	Updated status to Scheduled	Kevin H.
01/12/2023 05:02 pm	Assigned: Kevin Hsueh	Kevin H.
01/12/2023 05:02 pm	Created workorder.	Kevin H.

Attachments 1

Filename
W40023

Work Orders