DSI WebApp

W40087 Closed

Customer/Point of Contact:

Taniguchi, Ruth, Makio Architects
Chona Cabedo (1-671-475-8772)

Scheduled Date/Time:

02/06/2023, 09:45 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

TRMA.6012: TRMA - Service Contract (04/01/22 - 03/31/23)

Rates:

TRMA - Service Contract (04/01/22 - 03/31/23) [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Troubleshoot Jamie's Lenovo P340 Workstation.

Work Requested by: Chona Cabedo

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Remote Support with Jamie to check her Lenovo P340 workstation. Check event logs (Software and Hardware) and noted no errors reported. Check Task Manager and noted that system resources was running at normal levels. Jamie advised electrical buzzing noise is present. Suggest to Jamie to install a new UPS. If problem still persists, building maintenance will be needed to check the electrical outlets.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Remote Support with Jamie to check her Lenovo P340 workstation. Check event logs (Software and Hardware) and noted no errors reported. Check Task Manager and noted that system resources was running at normal levels. Jamie advised electrical buzzing noise is present. Suggest to Jamie to install a new UPS. If problem still persists, building maintenance will be needed to check the electrical outlets.	Kevin Hsueh	02/06/2023 09:45 am	02/06/2023 10:30 am	00:45

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
02/07/2023 04:57 pm	Updated status to Closed	Jessica L.
02/07/2023 04:50 pm	Updated status to Submitted for Invoicing	Chu H.
02/07/2023 04:50 pm	Approved.	Chu H.
02/06/2023 11:15 am	No Signature: Remote Support	Kevin H.
02/06/2023 11:15 am	Updated status to Pending Approval	Kevin H.
02/06/2023 11:15 am	Service Completed	Kevin H.
02/06/2023 10:56 am	Check-out 02/06/2023 10:30 am	Kevin H.
02/06/2023 10:56 am	Work Order Tasks Added	Kevin H.
02/06/2023 10:56 am	Updated status to Service Completed	Kevin H.
02/06/2023 10:54 am	Check-in 02/06/2023 09:45 am	Kevin H.
02/06/2023 10:20 am	Updated status to Scheduled	Kevin H.
02/06/2023 10:20 am	Assigned: Kevin Hsueh	Kevin H.
02/06/2023 10:20 am	Created workorder.	Kevin H.

Attachments 1

Filename
W40087

Work Orders