DSI WebApp

W40105 Closed

Customer/Point of Contact:

Roberts, Fowler & Visosky
Sophia Sanchez (671-646-1222)

Scheduled Date/Time:

02/13/2023, 03:00 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

RFVL.6007: Roberts Fowler & Visosky - Service Contract 2023

Rates:

Roberts Fowler & Visosky - Service Contract 2023 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Chloe reported unable to open File Explorer and unable to get Outlook notifications

Work Requested by: Sophia Sanchez

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

remotely connect to Chloe's PC. clear cache on Microsoft File Explorer fix issues of File Explorer closing as soon as it opens. Reinstall Office 2016 did not fix issue of not receiving new email windows notification. disable then reenable notification on Windows Notification setting for Outlook fix issue.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	remotely connect to Chloe's PC. clear cache on Microsoft File Explorer fix issues of File Explorer closing as soon as it opens. Reinstall Office 2016 did not fix issue of not receiving new email windows notification. disable then reenable notification on Windows Notification setting for Outlook fix issue.	DSI Tech Chu Hsieh	02/13/2023 03:00 pm	02/13/2023 04:00 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
02/13/2023 04:39 pm	Updated status to Closed	Jessica L.
02/13/2023 04:35 pm	Updated status to Submitted for Invoicing	Chu H.
02/13/2023 04:35 pm	Approved.	Chu H.
02/13/2023 04:10 pm	No Signature: remote	Chu H.
02/13/2023 04:10 pm	Updated status to Pending Approval	Chu H.
02/13/2023 04:10 pm	Service Completed	Chu H.
02/13/2023 04:08 pm	Check-out 02/13/2023 04:00 pm	Chu H.
02/13/2023 04:08 pm	Work Order Tasks Added	Chu H.
02/13/2023 04:08 pm	Updated status to Service Completed	Chu H.
02/13/2023 04:05 pm	Check-in 02/13/2023 03:00 pm	Chu H.
02/13/2023 04:04 pm	Updated status to Scheduled	Chu H.
02/13/2023 04:04 pm	Assigned: Chu Hsieh	Chu H.
02/13/2023 04:04 pm	Assigned: DSI Tech	Chu H.
02/13/2023 04:04 pm	Created workorder.	Chu H.

Attachments 1

Filename
W40105

Work Orders