W40236   Closed

04/03/2023, 08:00 am   
Onsite
Service Contract
JMCE.6012: JMC Equipment - Service Contract (05/01/22 - 04/30/23)
JMC Equipment - Service Contract (05/01/22 - 04/30/23) [TOTAL ANNUAL HOURS: 2]
2
1
Kevin Hsueh
Yes
Cookie Taitano
04/03/2023

Work Requested

Check dispatch office network connection
Work Requested by: Mark Peredo

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Fiber connection between main office and dispatch office down. No signal. Check fiber junction box at main office and noted no issue. Checked fiber junctiom box at dispatch office and found a rat inside. Checked fiber cables and noted fiber pairs chewed through. Reconnect using spair fiber pairs but still no signal. There appears to be more cuts on the fiber line. JMC Equipment to check and replace fiber as needed.
Work Completed Technician Check-in Check-out Actual Hrs
1 Fiber connection between main office and dispatch office down. No signal. Check fiber junction box at main office and noted no issue. Checked fiber junctiom box at dispatch office and found a rat inside. Checked fiber cables and noted fiber pairs chewed through. Reconnect using spair fiber pairs but still no signal. There appears to be more cuts on the fiber line. JMC Equipment to check and replace fiber as needed. Kevin Hsueh
04/03/2023 08:00 am 04/03/2023 08:36 am 00:36

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
04/04/2023 08:50 am Updated status to Closed Jessica L.
04/04/2023 08:32 am Updated status to Submitted for Invoicing Chu H.
04/04/2023 08:32 am Approved. Chu H.
04/03/2023 08:39 am Updated status to Pending Approval Kevin H.
04/03/2023 08:39 am Service Completed Kevin H.
04/03/2023 08:38 am Check-out 04/03/2023 08:36 am Kevin H.
04/03/2023 08:38 am Work Order Tasks Added Kevin H.
04/03/2023 08:38 am Updated status to Service Completed Kevin H.
04/03/2023 08:33 am Customer Signature Posted Kevin H.
04/03/2023 08:29 am Arrived 04/03/2023 08:00 am Kevin H.
04/03/2023 08:29 am Check-in 04/03/2023 08:00 am Kevin H.
04/03/2023 08:27 am Updated status to Scheduled Kevin H.
04/03/2023 08:27 am Assigned: Kevin Hsueh Kevin H.
04/03/2023 08:27 am Created workorder. Kevin H.

Attachments 1

Filename
W40236