DSI WebApp

W40294 Closed

Customer/Point of Contact:

Isa Dental
Linda Santos (1-671-646-7982)

Scheduled Date/Time:

04/25/2023, 11:00 am

Service Type:

Inhouse

Charge Type:

Service Contract

Charge Code:

IDC0.6014: Isa Dental - Service Contract (04/01/23 - 03/31/24)

Rates:

Isa Dental - Service Contract (04/01/23 - 03/31/24) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Jayson Larot

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Troubleshoot laptop. (Slow performance)

Work Requested by: Linda Santos

Items Dropped Off 1

	Item	Serial Number	Notes
1	Lenovo ThinkPad	PF-08F7VS

Work Completed 1

Summary of Tasks

Evaluated the cause of the slowness of the laptop. 1. Needs to replace HDD to SSD (hard drive is always at a 100% activity even idle). 2. RAM need to upgrade to 8GB (adding another one 4GB ram stick).

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Evaluated the cause of the slowness of the laptop. 1. Needs to replace HDD to SSD (hard drive is always at a 100% activity even idle). 2. RAM need to upgrade to 8GB (adding another one 4GB ram stick).	Jayson Larot	04/25/2023 11:00 am	04/25/2023 12:00 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 15

Date/Time	Comment	Tech
04/26/2023 10:40 am	Updated status to Closed	Jessica L.
04/26/2023 10:36 am	Updated status to Submitted for Invoicing	Chu H.
04/26/2023 10:36 am	Approved.	Chu H.
04/25/2023 04:12 pm	No Signature: Inhouse Service.	Jayson L.
04/25/2023 04:12 pm	Updated status to Pending Approval	Jayson L.
04/25/2023 04:12 pm	Service Completed	Jayson L.
04/25/2023 04:12 pm	Quote for other items/solutions required.	Jayson L.
04/25/2023 03:48 pm	Check-out 04/25/2023 02:00 pm	Jayson L.
04/25/2023 03:48 pm	Work Order Tasks Added	Jayson L.
04/25/2023 03:48 pm	Updated status to Service Completed	Jayson L.
04/25/2023 11:31 am	Check-in 04/25/2023 11:00 am	Jayson L.
04/25/2023 11:30 am	Added customer equipment.	Jayson L.
04/25/2023 11:30 am	Updated status to Scheduled	Jayson L.
04/25/2023 11:30 am	Assigned: Jayson Larot	Jayson L.
04/25/2023 11:30 am	Created workorder.	Jayson L.

Attachments 2

Filename
Items Received 01/01/1970 10:00 am
W40294

Work Orders