DSI WebApp

W40306 Closed

Customer/Point of Contact:

Brooks Concepcion Law, P.C.
Lisa Brooks (1-671-472-6848)

Scheduled Date/Time:

05/01/2023, 10:30 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

BLAW.6002: Brooks - Service Contract (03/01/23 - 02/28/24)

Rates:

Brooks - Service Contract (03/01/23 - 02/28/24) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Lisa Brooks

Date Signed:

05/01/2023

Work Requested

Setup SonicWALL Global VPN and setup VPN clients on user laptops.

Work Requested by: Lisa Brooks

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Setup VPN connection settings on SonicWALL. download, install, and setup VPN Client on Terry and Georgettes laptops. Map Data network share drive. Show Terry and Georgette how to use VPN. New laptops will also be setup with VPN when received. Resync Clares outlook Exchange OST file. DSI to quote 1 DisplayPort cable for Tish's monitor.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Setup VPN connection settings on SonicWALL. download, install, and setup VPN Client on Terry and Georgettes laptops. Map Data network share drive. Show Terry and Georgette how to use VPN. New laptops will also be setup with VPN when received. Resync Clares outlook Exchange OST file. DSI to quote 1 DisplayPort cable for Tish's monitor.	Kevin Hsueh	05/01/2023 10:30 am	05/01/2023 11:30 am	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
05/02/2023 08:52 am	Updated status to Closed	Jessica L.
05/02/2023 08:45 am	Updated status to Submitted for Invoicing	Chu H.
05/02/2023 08:45 am	Approved.	Chu H.
05/01/2023 11:34 am	Updated status to Pending Approval	Kevin H.
05/01/2023 11:34 am	Service Completed	Kevin H.
05/01/2023 11:31 am	Check-out 05/01/2023 11:30 am	Kevin H.
05/01/2023 11:31 am	Work Order Tasks Added	Kevin H.
05/01/2023 11:31 am	Updated status to Service Completed	Kevin H.
05/01/2023 11:24 am	Customer Signature Posted	Kevin H.
05/01/2023 10:11 am	Arrived 05/01/2023 10:10 am	Kevin H.
05/01/2023 10:10 am	Check-in 05/01/2023 10:10 am	Kevin H.
05/01/2023 09:36 am	Updated status to Scheduled	Kevin H.
05/01/2023 09:36 am	Assigned: Kevin Hsueh	Kevin H.
05/01/2023 09:36 am	Created workorder.	Kevin H.

Attachments 1

Filename
W40306

Work Orders