W40306   Closed

05/01/2023, 10:30 am   
Onsite
Service Contract
BLAW.6002: Brooks - Service Contract (03/01/23 - 02/28/24)
Brooks - Service Contract (03/01/23 - 02/28/24) [TOTAL ANNUAL HOURS: 2]
2
2
Kevin Hsueh
Yes
Lisa Brooks
05/01/2023

Work Requested

Setup SonicWALL Global VPN and setup VPN clients on user laptops.
Work Requested by: Lisa Brooks

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Setup VPN connection settings on SonicWALL. download, install, and setup VPN Client on Terry and Georgettes laptops. Map Data network share drive. Show Terry and Georgette how to use VPN. New laptops will also be setup with VPN when received. Resync Clares outlook Exchange OST file. DSI to quote 1 DisplayPort cable for Tish's monitor.
Work Completed Technician Check-in Check-out Actual Hrs
1 Setup VPN connection settings on SonicWALL. download, install, and setup VPN Client on Terry and Georgettes laptops. Map Data network share drive. Show Terry and Georgette how to use VPN. New laptops will also be setup with VPN when received. Resync Clares outlook Exchange OST file. DSI to quote 1 DisplayPort cable for Tish's monitor. Kevin Hsueh
05/01/2023 10:30 am 05/01/2023 11:30 am 01:00

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
05/02/2023 08:52 am Updated status to Closed Jessica L.
05/02/2023 08:45 am Updated status to Submitted for Invoicing Chu H.
05/02/2023 08:45 am Approved. Chu H.
05/01/2023 11:34 am Updated status to Pending Approval Kevin H.
05/01/2023 11:34 am Service Completed Kevin H.
05/01/2023 11:31 am Check-out 05/01/2023 11:30 am Kevin H.
05/01/2023 11:31 am Work Order Tasks Added Kevin H.
05/01/2023 11:31 am Updated status to Service Completed Kevin H.
05/01/2023 11:24 am Customer Signature Posted Kevin H.
05/01/2023 10:11 am Arrived 05/01/2023 10:10 am Kevin H.
05/01/2023 10:10 am Check-in 05/01/2023 10:10 am Kevin H.
05/01/2023 09:36 am Updated status to Scheduled Kevin H.
05/01/2023 09:36 am Assigned: Kevin Hsueh Kevin H.
05/01/2023 09:36 am Created workorder. Kevin H.

Attachments 1

Filename
W40306