DSI WebApp

W40312 Closed

Customer/Point of Contact:

Fargo Pacific, Inc.
Guy Binoya

Scheduled Date/Time:

05/02/2023, 02:00 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

FARG.6002: Fargo Pacific - Service Contract (05/05/22 - 05/04/23)

Rates:

Fargo Pacific - Service Contract (05/05/22 - 05/04/23) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Bong Guzman

Date Signed:

05/02/2023

Work Requested

Troubleshoot Bong's Laptop Issues

Work Requested by: Guy Binoya

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Troubleshoot Bong's laptop. User reported sporadic issues of not being able to save large files. Noted laptop currently has a 250GB SSD and is currently has 200MB available. The issue is there is not enough storage space to create temp files needed to view or save large files. DSI will provide a quote for a new 1TB SSD upgrade.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Troubleshoot Bong's laptop. User reported sporadic issues of not being able to save large files. Noted laptop currently has a 250GB SSD and is currently has 200MB available. The issue is there is not enough storage space to create temp files needed to view or save large files. DSI will provide a quote for a new 1TB SSD upgrade.	Kevin Hsueh	05/02/2023 01:52 pm	05/02/2023 02:50 pm	00:58

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
05/03/2023 08:36 am	Updated status to Closed	Jessica L.
05/02/2023 08:31 pm	Updated status to Submitted for Invoicing	Chu H.
05/02/2023 08:31 pm	Approved.	Chu H.
05/02/2023 03:18 pm	Updated status to Pending Approval	Kevin H.
05/02/2023 03:18 pm	Service Completed	Kevin H.
05/02/2023 03:13 pm	Check-out 05/02/2023 02:50 pm	Kevin H.
05/02/2023 03:13 pm	Work Order Tasks Added	Kevin H.
05/02/2023 03:13 pm	Updated status to Service Completed	Kevin H.
05/02/2023 02:03 pm	Customer Signature Posted	Kevin H.
05/02/2023 01:52 pm	Arrived 05/02/2023 01:52 pm	Kevin H.
05/02/2023 01:52 pm	Check-in 05/02/2023 01:52 pm	Kevin H.
05/02/2023 11:23 am	Updated status to Scheduled	Kevin H.
05/02/2023 11:23 am	Assigned: Kevin Hsueh	Kevin H.
05/02/2023 11:23 am	Created workorder.	Kevin H.

Attachments 1

Filename
W40312

Work Orders