DSI WebApp

W40428 Closed

Customer/Point of Contact:

Roberts, Fowler & Visosky
Sophia Sanchez (671-646-1222)

Scheduled Date/Time:

06/23/2023, 02:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

RFVL.6007: Roberts Fowler & Visosky - Service Contract 2023

Rates:

Roberts Fowler & Visosky - Service Contract 2023 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Sophia Sanchez

Date Signed:

06/23/2023

Work Requested

Troubleshoot Printing Issues

Work Requested by: Sophia Sanchez

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Troubleshoot Xerox-1 and Xerox-2. Unable to print. noted network switch both Xerox printers connected to had a loop. Port 1 and port 4 was the same network cable. Correct network cables and both printers can be printed to.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Troubleshoot Xerox-1 and Xerox-2. Unable to print. noted network switch both Xerox printers connected to had a loop. Port 1 and port 4 was the same network cable. Correct network cables and both printers can be printed to.	Kevin Hsueh	06/23/2023 01:26 pm	06/23/2023 02:23 pm	00:57

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
06/26/2023 09:01 am	Updated status to Closed	Jessica L.
06/24/2023 08:13 am	Updated status to Submitted for Invoicing	Chu H.
06/24/2023 08:13 am	Approved.	Chu H.
06/23/2023 03:13 pm	Updated status to Pending Approval	Kevin H.
06/23/2023 03:13 pm	Service Completed	Kevin H.
06/23/2023 02:32 pm	Check-out 06/23/2023 02:23 pm	Kevin H.
06/23/2023 02:32 pm	Work Order Tasks Added	Kevin H.
06/23/2023 02:32 pm	Updated status to Service Completed	Kevin H.
06/23/2023 02:17 pm	Customer Signature Posted	Kevin H.
06/23/2023 01:32 pm	Arrived 06/23/2023 01:32 pm	Kevin H.
06/23/2023 01:26 pm	Check-in 06/23/2023 01:26 pm	Kevin H.
06/23/2023 01:24 pm	Updated status to Scheduled	Kevin H.
06/23/2023 01:24 pm	Assigned: Kevin Hsueh	Kevin H.
06/23/2023 01:24 pm	Created workorder.	Kevin H.

Attachments 1

Filename
W40428

Work Orders