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W40429 Closed

Customer/Point of Contact:

Roberts, Fowler & Visosky
Sophia Sanchez (671-646-1222)

Scheduled Date/Time:

06/26/2023, 10:45 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

RFVL.6007: Roberts Fowler & Visosky - Service Contract 2023

Rates:

Roberts Fowler & Visosky - Service Contract 2023 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Sophia unable to print to her HP LaserJet M605

Work Requested by: Sophia Sanchez

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Sophia reported she is unable to print to her HP LaserJet M605. Reinstall HP LasterJet M605 (IP: 192.168.2.14) on her workstation. Perform test prints after re-install successful.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Sophia reported she is unable to print to her HP LaserJet M605. Reinstall HP LasterJet M605 (IP: 192.168.2.14) on her workstation. Perform test prints after re-install successful.	Kevin Hsueh	06/26/2023 10:45 am	06/26/2023 11:06 am	00:21

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
06/27/2023 01:52 pm	Updated status to Closed	Jessica L.
06/27/2023 12:48 pm	Updated status to Submitted for Invoicing	Chu H.
06/27/2023 12:48 pm	Approved.	Chu H.
06/26/2023 11:09 am	No Signature: Remote Support	Kevin H.
06/26/2023 11:09 am	Updated status to Pending Approval	Kevin H.
06/26/2023 11:09 am	Service Completed	Kevin H.
06/26/2023 11:07 am	Check-out 06/26/2023 11:06 am	Kevin H.
06/26/2023 11:07 am	Work Order Tasks Added	Kevin H.
06/26/2023 11:07 am	Updated status to Service Completed	Kevin H.
06/26/2023 11:06 am	Check-in 06/26/2023 10:45 am	Kevin H.
06/26/2023 11:03 am	Updated status to Scheduled	Kevin H.
06/26/2023 11:03 am	Assigned: Kevin Hsueh	Kevin H.
06/26/2023 11:03 am	Created workorder.	Kevin H.

Attachments 1

Filename
W40429

Work Orders