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W40506 Closed

Customer/Point of Contact:

Roberts, Fowler & Visosky
Sophia Sanchez (671-646-1222)

Scheduled Date/Time:

08/01/2023, 09:45 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

RFVL.6007: Roberts Fowler & Visosky - Service Contract 2023

Rates:

Roberts Fowler & Visosky - Service Contract 2023 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

Yes

Print Name:

Sophia Sanchez

Date Signed:

08/01/2023

Work Requested

One of the backup drives is missing and not detected

Work Requested by: Sophia Sanchez

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

One of USB HDD (arcserve 3) was plugged into LAN port of server instead of USB port. One UPS was plugged to another UPS. Corrected. Also, main UPS battery is dead and needs replacement. Sophia will source replacement battery.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	One of USB HDD (arcserve 3) was plugged into LAN port of server instead of USB port. One UPS was plugged to another UPS. Corrected. Also, main UPS battery is dead and needs replacement. Sophia will source replacement battery.	Chu Hsieh	08/01/2023 09:35 am	08/01/2023 10:30 am	00:55

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
08/01/2023 03:16 pm	Updated status to Closed	Jessica L.
08/01/2023 11:54 am	Updated status to Submitted for Invoicing	Chu H.
08/01/2023 11:54 am	Approved.	Chu H.
08/01/2023 10:49 am	Updated status to Pending Approval	Chu H.
08/01/2023 10:49 am	Service Completed	Chu H.
08/01/2023 10:47 am	Customer Signature Posted	Chu H.
08/01/2023 10:45 am	Check-out 08/01/2023 10:30 am	Chu H.
08/01/2023 10:45 am	Work Order Tasks Added	Chu H.
08/01/2023 10:45 am	Updated status to Service Completed	Chu H.
08/01/2023 10:22 am	Arrived 08/01/2023 09:45 am	Chu H.
08/01/2023 09:36 am	Check-in 08/01/2023 09:35 am	Chu H.
08/01/2023 09:35 am	Updated status to Scheduled	Chu H.
08/01/2023 09:35 am	Assigned: Chu Hsieh	Chu H.
08/01/2023 09:35 am	Created workorder.	Chu H.

Attachments 1

Filename
W40506

Work Orders