DSI WebApp

W40518 Closed

Customer/Point of Contact:

Brooks Concepcion Law, P.C.
Lisa Brooks (1-671-472-6848)

Scheduled Date/Time:

08/03/2023, 11:35 am

Service Type:

Inhouse

Charge Type:

Service Contract

Charge Code:

BLAW.6002: Brooks - Service Contract (03/01/23 - 02/28/24)

Rates:

Brooks - Service Contract (03/01/23 - 02/28/24) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Alahas Pereda

Customer Signature:

Yes

Print Name:

Lisa Brooks

Date Signed:

08/04/2023

Work Requested

See Kevin for instructions.

Work Requested by: Lisa Brooks

Items Dropped Off 1

	Item	Serial Number	Notes
1	Microsoft Surface		charging cable and password included

Work Completed 1

Summary of Tasks

Georgette reported VPN issues. Reconfigure VPN client. Test connect after reconfiguration successfully. Re-map network share drive, DATA. Test access DATA network share drive over VPN successfully.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Georgette reported VPN issues. Reconfigure VPN client. Test connect after reconfiguration successfully. Re-map network share drive, DATA. Test access DATA network share drive over VPN successfully.	Kevin Hsueh	08/03/2023 01:00 pm	08/03/2023 01:30 pm	00:30

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 16

Date/Time	Comment	Tech
08/04/2023 09:49 am	Updated status to Closed	Jessica L.
08/04/2023 09:49 am	Updated status to Closed	Jessica L.
08/04/2023 09:43 am	Updated status to Submitted for Invoicing	Chu H.
08/04/2023 09:43 am	Approved.	Chu H.
08/04/2023 08:31 am	Customer Signature Posted	Jessica L.
08/03/2023 01:19 pm	Signature for Later: Customer to pick up	Kevin H.
08/03/2023 01:19 pm	Updated status to Pending Approval	Kevin H.
08/03/2023 01:19 pm	Service Completed	Kevin H.
08/03/2023 01:15 pm	Check-out 08/03/2023 01:30 pm	Kevin H.
08/03/2023 01:15 pm	Work Order Tasks Added	Kevin H.
08/03/2023 01:15 pm	Updated status to Service Completed	Kevin H.
08/03/2023 01:14 pm	Check-in 08/03/2023 01:00 pm	Kevin H.
08/03/2023 11:38 am	Added customer equipment.	Alahas P.
08/03/2023 11:38 am	Updated status to Pending Schedule	Alahas P.
08/03/2023 11:38 am	Assigned: Kevin Hsueh	Alahas P.
08/03/2023 11:38 am	Created workorder.	Alahas P.

Attachments 2

Filename
Items Received 01/01/1970 10:00 am
W40518

Work Orders