DSI WebApp

W40566 Closed

Customer/Point of Contact:

Isa Dental
Linda Santos (1-671-646-7982)

Scheduled Date/Time:

08/25/2023, 10:30 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

IDC0.6014: Isa Dental - Service Contract (04/01/23 - 03/31/24)

Rates:

Isa Dental - Service Contract (04/01/23 - 03/31/24) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

0

Reference/PO #:

Taken By:

Bryant Bagiac

Customer Signature:

Yes

Print Name:

Linda

Date Signed:

08/25/2023

Work Requested

Deliver and setup Lenovo Workstation at ISA Dental. Add to domain. Setup MS Office Software. Ensure invoice is signed by the customer and brought back to DSI.

Work Requested by: Linda Santos

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Deliver and set up Lenovo workstation in doctor's office. Add computer to domain and install MS office, Dentrix, and x-ray imaging software. Troubleshoot printer issue. Determined problem is bad gear. Troubleshoot Dentrix crashing in front computer. Determined problem is bad hard drive. Bring back desktop to office and quote ISA Dental for new hard drive.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Deliver and set up Lenovo workstation in doctor's office. Add computer to domain and install MS office, Dentrix, and x-ray imaging software. Troubleshoot printer issue. Determined problem is bad gear. Troubleshoot Dentrix crashing in front computer. Determined problem is bad hard drive. Bring back desktop to office and quote ISA Dental for new hard drive.	Bryant Bagiac	08/25/2023 10:12 am	08/25/2023 11:37 am	01:25

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 20

Date/Time	Comment	Tech
08/25/2023 05:35 pm	Updated status to Closed	Jessica L.
08/25/2023 05:28 pm	Updated status to Submitted for Invoicing	Chu H.
08/25/2023 05:28 pm	Approved.	Chu H.
08/25/2023 11:46 am	Updated status to Pending Approval	Bryant B.
08/25/2023 11:46 am	Service Completed	Bryant B.
08/25/2023 11:40 am	Check-out 08/25/2023 11:37 am	Bryant B.
08/25/2023 11:40 am	Work Order Tasks Added	Bryant B.
08/25/2023 11:40 am	Updated status to Service Completed	Bryant B.
08/25/2023 11:35 am	Customer Signature Posted	Bryant B.
08/25/2023 10:24 am	Arrived 08/25/2023 10:23 am	Bryant B.
08/25/2023 10:13 am	Check-in 08/25/2023 10:12 am	Bryant B.
08/25/2023 09:02 am	Modified workorder.	Bryant B.
08/25/2023 09:02 am	Updated status to Scheduled	Bryant B.
08/25/2023 09:02 am	Updated Estimated Service Time (hrs) to	Bryant B.
08/25/2023 09:00 am	Modified workorder.	Bryant B.
08/25/2023 09:00 am	Updated scheduled date/time from 08/25/2023 09:30 am to: 08/25/2023 10:30 am	Bryant B.
08/25/2023 09:00 am	Updated Estimated Service Time (hrs) to	Bryant B.
08/25/2023 08:53 am	Updated status to Pending Schedule	Bryant B.
08/25/2023 08:53 am	Assigned: Bryant Bagiac	Bryant B.
08/25/2023 08:53 am	Created workorder.	Bryant B.

Attachments 1

Filename
W40566

Work Orders